[aquascape]

In topix my vehicle does say it needs

N020 - SERVICE WARNING MESSAGE NOT DISPLAYED

N025 - INDEPENDENT OIL DILUTION COUNTER RESET

 

[Dashnine]

In topix my vehicle does say it needs

N020 - SERVICE WARNING MESSAGE NOT DISPLAYED

N025 - INDEPENDENT OIL DILUTION COUNTER RESET

Mmmm, that's odd as you appeared to get the second early service warning. Unless the dealers done the updates but not cleared them off Topix.

N020 makes the service warning appear when cranking the engine (most people only heard of the 'service requried' via the app).

N025 adds the separate oil dilution counter so the car can ask for an oil change separately from the main service mileage.

 

[aquascape]

I get the service warning appear when cranking the engine but I also got that 7 months ago when it was 2 years old before land rover had ever had the vehicle (after the initial handover).

The items in Topix appeared shortly after the first service (about a week later).

Also, may just be a coincidence but ever since I had the vehicle back after its first service the stop/start has never worked (which I quite like but not sure why this has happened).

 

[NoDiscoSport]

....Unless the dealers done the updates but not cleared them off Topix.

N020 makes the service warning appear when cranking the engine (most people only heard of the 'service requried' via the app).

N025 adds the separate oil dilution counter so the car can ask for an oil change separately from the main service mileage.

Up until 10 minutes ago I would have agreed totally with this. Now, after reading JLRP00100 for the umpteenth time, I see it slightly differently:

There is no difference between N010 and N020 except that N010 is done as part of a Customer Satisfaction Program ( executed when the vehicle next passes through a dealership for any reason ) while N020 is the same update performed as part of an Owner Notified Program ( it should have been the subject of a pro-active campaign to notify all of the "at-risk" customers ).

Unless they were tracking individual vehicles, how did Powertrain Engineering conclude that some cars fell within a "population of vehicles with oil dilution at 6% or greater" which needed an oil change to prevent "further" engine damage - but not others?

In any event, this vehicle was put in the "at-risk" category by somebody (logical since it went all the way to 18K miles on its first charge of oil) but the software update it received 7 months ago came via N010 - not N020 which remains outstanding. The list of negligent omissions revealed by JLRP00100 just keeps on growing.

 

[NoDiscoSport]

I get the service warning appear when cranking the engine but I also got that 7 months ago when it was 2 years old before land rover had ever had the vehicle (after the initial handover).

I think this is consistent with JLRP00100 which implies that the IC should display the SIM during both "crank" and "engine running" phases. The former was always there but can be easily missed (or, more likely, easily and conveniently "disregarded" as a software glitch) whilst the latter will be restored after a successful application of N010 or N020 (see previous post on this distinction).

 

[Terrytpot]

Having already had an oil and filter change at roughly 3000 miles due to contamination I was fairly certain I was going to struggle not needing one again prior to its 21000mile/2 year anniversary. This week my suspicion has been confirmed as at 7826 miles my car has again asked to have an oil service and so I took it to my dealer fully expecting them to change it again as its only 14 months old surely thats the whole point of the warning? Imagine my surprise when I was informed that they had reset the message indicator without changing the oil...bearing in mind that JLR00P0100 states the indicator is triggered at 6.1% and that they said mine was at 7.9% but that was fine as you are ok unto 10% !!! I have asked them for written confirmation of what they have told me and am now looking at finding the solution to the slurry now swilling about in my sump. Has anyone else had a dealer tell them they have been given a new benchmark as to when an oil change is required I wonder...

 

[Badgerface]

No, but it's very important for future times that you get what they have suggested in writing, so I'm Glad that you have insisted on this. Should the engine now go bang as a result of your dealers inability to adhere to a service bulletin (well documented) then you will now have recourse.

Keep us posted please...

 

[NoDiscoSport]

10 months ago a UK oil company executive was told by his senior contacts inside JLR engineering that they would push the oil dilution trigger "up to 10 per cent" if no other way could be found to slow the accumulation of FIO due to the faulty exhaust design. With a Bacon Factor of 2 that information was posted on this forum. If this latest snippet is an accurate representation of current policy, then it presumably signals the end of the search for any proper engineered solution.

Sat Jan 27th 2018

Sun Nov 19th 2017

 

[Badgerface]

Interesting.

Given the recent video that appeared on this site via YouTube of Diesel Runaway, presumably as a result of heavily diluted oil, where does this leave the mug, sorry, owner, who bought the vehicle in good faith should the following happen?

https://www.discosportforums.co.uk/viewtopic.php?t=8971

 

[Past master]

Had my oil and filter changed foc this morning by my dealer with no quibble. That's with "Service required" message appearing 13500 miles after first scheduled service. Mine seems to be asking for one oil change between scheduled services. I don't do a high mileage, but quite a lot of it is trips of more than a few miles - the car did a regen on its way to the dealer this morning.
They gave it a four-wheel alignment check as well for some reason.

 

[Ian_S]

The question here for the ex-Discovery owners who rejected on oil dilution is have they sampled the oil of their replacements (if diesel) just before it has its scheduled service to see what lurks in the sump? That would help provide some wider context.

 

[screech]

My 2017 TD4 HSE had its first official service done at 34kkm, as per the manual. I had the oil changed anyway at around 20kkm at my expense, just to be sure I'm not driving with all the break-in gunk inside. Well, at 37kkm I had a 'oil service required' message, 3kkm after the official oil change.

The car went in to the dealers and the service counter was reset - while noting an oil dilution of 9% taken from service computers. The service rep told me to drive on for another 1-2kkm so that we can see what the counter says.

It turns out, after another 3kkm I had yet another 'oil service required' message and the oil dilution came up at 9,7%. Something is broken there...

I was under the impression that the car doesn't 'sense' the dilution in any way - it just calculates it from the amount of fuel injected, number of DPF regeneration cycles completed (or not) and probably a variety of other sensor inputs. So the readings are way too high for such a short mileage after resetting.

To follow up: had the oil tested, will post results, but at 10kkm after official change the dilution was 3.7% with high levels of iron and aluminium. Oil changed FOC and gearbox replaced (completely unrelated

Now a happy driver for a while...

 

[Guest]

The question here for the ex-Discovery owners who rejected on oil dilution is have they sampled the oil of their replacements (if diesel) just before it has its scheduled service to see what lurks in the sump? That would help provide some wider context.

I had a kit left so did an oil test at 4500miles.

Now, keep in mind that the Lexus is not diesel, so dilution doesn't figure, but it was 4500miles on a new engine

On the DS, 4100miles after the first oil change @9000 miles, the FE reading was 113ppm with a recommendation to change the oil due to the high content (it was actually 64ppm at 1200miles!) Dilution was measured at 2%

On the Lexus, after 4500 miles from new, the FE reading was 23ppm. Oil was passed as OK
Copper and silicon levels were negligible on both.

 

[Zedman]

Does anyone know roughly the quantity/cost of oil for an oil change on the 2.0l Ingenium? I have a price for the oil filter and want to work out whether to change it myself, get a local garage to do it or use the main dealer.

Thanks.

 

[NoDiscoSport]

Does anyone know roughly the quantity/cost of oil for an oil change on the 2.0l Ingenium? I have a price for the oil filter and want to work out whether to change it myself, get a local garage to do it or use the main dealer.

Thanks.

6.5 litres give or take.

 

[Zedman]

Does anyone know roughly the quantity/cost of oil for an oil change on the 2.0l Ingenium? I have a price for the oil filter and want to work out whether to change it myself, get a local garage to do it or use the main dealer.

Thanks.

6.5 litres give or take.

Thanks. Do LR insist on any particular brand?

 

[NoDiscoSport]

As long as it meets the STJLR.03.5007 spec you should be OK. The last oil change on mine was performed by the dealer using Total Ineo Quartz which cost about £90 from a PSA dealer (JLR refunded this).
View attachment 6298

 

[Zedman]

Thanks for the reply NDS.

 

[Badgerface]

But how do you reset the Oil Service counter once you have changed the oil and filter? I am led to believe on the Ingenium at least, that this is Dealer/Pathfinder only. No dealer will reset the counter if they haven't carried out the oil change, as it would leave them wide open to fraudulent activity.

 

[Zedman]

But how do you reset the Oil Service counter once you have changed the oil and filter? I am led to believe on the Ingenium at least, that this is Dealer/Pathfinder only. No dealer will reset the counter if they haven't carried out the oil change, as it would leave them wide open to fraudulent activity.

I am calling in to GS Coventry today to ask them all these questions to hopefully decide on a course of action. Not happy paying £280 for an oil and filter change when I have just paid a Nissan dealer £130 for the same on my 370Z Nismo!!!