[Badgerface]

Good fuel return rate there Barnsh, makes the case for petrol very strong, particularly as you are getting a better return than I am in a diesel. Here's a snapshot of my first stop and associated mpg.....significantly worse than yours in dynamic mode!

 

[Iamthemanny]

Has anyone done a poll of members that have not had the oil dilution problem on here? I would love to know if we are a minority or majority. My stealer said I am a minority compared to how many are out there.

Wow 60k plus on a Disco 5 and problems. That is rubbish

 

[Barnsh]

Has anyone done a poll of members that have not had the oil dilution problem on here? I would love to know if we are a minority or majority. My stealer said I am a minority compared to how many are out there.

Wow 60k plus on a Disco 5 and problems. That is rubbish

The only DS I've seen so far that made it to 21000 without avservice had the service light reset twice :lol: :lol:

 

[Barnsh]

Has anyone done a poll of members that have not had the oil dilution problem on here? I would love to know if we are a minority or majority. My stealer said I am a minority compared to how many are out there.

Wow 60k plus on a Disco 5 and problems. That is rubbish

https://www.discosportforums.co.uk/viewtopic.php?f=17&t=6469

 

[Barnsh]

Over on Discovery 5 world the TDV6 is getting requests as low as 2500!, :shock: :? :shock:

Oh dear, seems as though it's better to get the Ingenium version after all

It's not the engine that's at fault though, it runs just fine in the FPace, D5 , etc when the emissions system is configured correctly.

 

[Barnsh]

Good fuel return rate there Barnsh, makes the case for petrol very strong, particularly as you are getting a better return than I am in a diesel. Here's a snapshot of my first stop and associated mpg.....significantly worse than yours in dynamic mode!

I'm about 100kg lighter than a DS and have a bit better airflow than that of the stumpy nose of the DS.
But again yeesterday on a 40 mile trip mostly A roads speed average of 48 mph I got 38.1 mpg.

This forum if you notice is completely absent of any of the petrol owners, who have no issues.
They've driven off into blissful happiness :lol:

 

[Iamthemanny]

Wow thanks, will use that &#x1f44d-1f3fb;

 

[Chippy]

Oh dear, seems as though it's better to get the Ingenium version after all

It's not the engine that's at fault though, it runs just fine in the FPace, D5 , etc when the emissions system is configured correctly.

 

[Barnsh]

Think I'll merge this to service interval as that's the crux of the matter.

 

[Barnsh]

Threads merged about early service to service interval .

 

[Past master]

In case it's of interest, mine has just requested a service 12500 miles after first "proper" service. I'm quite happy with that. I've booked it in for its free oil change next week, but may have to argue the toss - my dealer has the bookings done by an admin person, not the service people themselves, and she seems to understand very little... So it's in for a "xxx (forget how many) point check". When I get it there I'll just ask them to change the oil. They were OK about it last time (at around 8000miles from new, mostly as a dealer's demo car) and I imagine will be again (they'd better be). Being a MY16, mine doesn't have a miles to service counter, but as far as I know the software can now distinguish between oil service and main service.
As to driving style, it's been a mix of short local journeys, UK motorways on cruise at 70, Fenland roads at sometimes a bit more than that, and a couple of mainland European trips at a lot more than that. I rarely put the revs above 2000, except for occasional overtaking.

 

[Iamthemanny]

In case it's of interest, mine has just requested a service 12500 miles after first "proper" service. I'm quite happy with that. I've booked it in for its free oil change next week, but may have to argue the toss - my dealer has the bookings done by an admin person, not the service people themselves, and she seems to understand very little... So it's in for a "xxx (forget how many) point check". When I get it there I'll just ask them to change the oil. They were OK about it last time (at around 8000miles from new, mostly as a dealer's demo car) and I imagine will be again (they'd better be). Being a MY16, mine doesn't have a miles to service counter, but as far as I know the software can now distinguish between oil service and main service.
As to driving style, it's been a mix of short local journeys, UK motorways on cruise at 70, Fenland roads at sometimes a bit more than that, and a couple of mainland European trips at a lot more than that. I rarely put the revs above 2000, except for occasional overtaking.

The driving style is just the mantra they are programmed with. I have had so many words with my automatic gear box but it won't listen :lol: :lol: :lol:
The problem with the second + service is one of the flow charts from JLR100 (attached), anything that is less than 75% they will pay. Over 75% they are meant to get you to pay for a full service and that then means you are often a long way off their 21k 2 year
mileage that they sold you the car with. It is all so wrong. I have taken it up with CRC and the service manager. Still fuming about it :evil: :evil: :evil:

The first service rule in appendix 1 is far more sensible where it says 75 to 90% of mileage they say they will pay for oil change, then you pay for the other service items - I believe at the service due mileage they do a service but don't change oil (not 100% sure on timing could be at same time as oil). That imho seems fair.

View attachment two plus from JLRP100.pdf

 

[Iamthemanny]

Wow, Just spoke to CRC. I mentioned JLrP 100 and said they had not heard of it !!!

I have seen the person I spoke to uses this forum in response to other members. I find it almost impossible to believe that she has never heard of it !!!

 

[Iamthemanny]

Ignore the previous rant.

The dealer has agreed to just charge for the non oil parts for the service like JLR100 suggests. This was down to CRC's help , thank you.

No more whining I promise

 

[Badgerface]

Perhaps if you gave her the correct bulletin number in the first place, she would be able to look it up on the screen in front of her. My previous experience with CRC is that you have to quote SSM and other related bulletin numbers verbatim to stand any chance of them finding it.

Still, it would appear that you got the result that you were looking for from the dealer, so well done. 👍

 

[Canuk]

Good fuel return rate there Barnsh, makes the case for petrol very strong, particularly as you are getting a better return than I am in a diesel. Here's a snapshot of my first stop and associated mpg.....significantly worse than yours in dynamic mode!

I'm about 100kg lighter than a DS and have a bit better airflow than that of the stumpy nose of the DS.
But again yeesterday on a 40 mile trip mostly A roads speed average of 48 mph I got 38.1 mpg.

This forum if you notice is completely absent of any of the petrol owners, who have no issues.
They've driven off into blissful happiness :lol:

Yes the gas / petrol engines purr along with no problems, on a small trip yestertday with the grandkids, drove 450 km at 120 kph outside temperature a warm 37c. In mountain roads as well, not Britsh mountains No ticking from pillars ,no corroded brakes, and no biweekly oil changes :lol:

 

[peejayk]

Update on mine.

At 11,731 miles it said I had 1050 left to next service, the next time I looked was at 11,908 (177 miles later) when it was zero!

Finally got to booking it in today and over the phone I said I assumed they'd just reset the clock last time around (at 5,500 miles/6 months old) but she said that they'd actually done an oil/filter change on that visit!

So, she's booking it in for another one and did confirm over the phone that it would be done under warranty (I very clearly stated that I did not want it coming out of my service plan credit!).

So, lets see what they say when it's actually in, although that won't be until 15th August due to needing courtesy car as I'm also getting a bunch of other stuff looked at, included a first look at the dreaded b-pillar ticking :-(

 

[Canuk]

Good fuel return rate there Barnsh, makes the case for petrol very strong, particularly as you are getting a better return than I am in a diesel. Here's a snapshot of my first stop and associated mpg.....significantly worse than yours in dynamic mode!

I'm about 100kg lighter than a DS and have a bit better airflow than that of the stumpy nose of the DS.
But again yeesterday on a 40 mile trip mostly A roads speed average of 48 mph I got 38.1 mpg.

This forum if you notice is completely absent of any of the petrol owners, who have no issues.
They've driven off into blissful happiness :lol:

Yes the gas / petrol engines purr along with no problems, on a small trip yestertday with the grandkids, drove 450 km at 120 kph outside temperature a warm 37c. In mountain roads as well, not Britsh mountains No ticking from pillars ,no corroded brakes, and no biweekly oil changes :lol:

Spoke too soon, 2 days after return and total of 950 km of high speed mountain driving I get a check engine light. Number 2 cylinder misfire so a visit to the dealer in a couple of weeks. Car still runs smooth, but blissful happiness has gone for now!

 

[aquascape]

Mine had a service at 2 years old, 18000 miles, it now says it needs another service (7 months later and 4000 miles since the first service). I booked it into land rover who say they must have not reset the service message correctly the first time! I pointed out that I couldn't really see how they could do that as when I took in it for its first service it was saying it was overdue and when I got it back it no longer said it needed a service.

Incidentally on this countdown to a service and the previous one it started at 1500 miles countdown and each time I have only driven a couple of miles and next time I started engine it would of taken 50-150 miles of so within a week and driving no more than 50 miles both times the service counter had change to service due!

 

[NoDiscoSport]

Mine had a service at 2 years old, 18000 miles, it now says it needs another service (7 months later and 4000 miles since the first service). I booked it into land rover who say they must have not reset the service message correctly the first time! I pointed out that I couldn't really see how they could do that as when I took in it for its first service it was saying it was overdue and when I got it back it no longer said it needed a service.

Incidentally on this countdown to a service and the previous one it started at 1500 miles countdown and each time I have only driven a couple of miles and next time I started engine it would of taken 50-150 miles of so within a week and driving no more than 50 miles both times the service counter had change to service due!

For thousands of diesel DS owners the JLR chickens are coming home to roost. These are the chickens that were temporarily silenced by executive decisions taken in 2015 to push the DS with misleading service interval claims coupled with an on-board SIM that (for reasons which I still hope to see publicly revealed) didn't alert owners to the need for oil changes due to high diesel dilution. The thing is, Aquascape, cases like yours were very easy to predict: ultimately they were inevitable given the known facts. Take heart that you aren't alone in having been duped by the way the manufacturer "managed" your customer experience.

I am not surprised by this account at all. There must be many cars - potentially tens of thousands - still out there which never had N010, N020 and Q627 installed and where the owner (for whatever reason) never received Service Messages via the InControl App. Absent high mileage and these software triggers and the only thing that initiates the first service is when 2 years have passed.

One of the first Ingenium diesels registered in, say, December 2015 could have been in for its first routine oil service just before Christmas 2017 with 18,000 miles on the clock, diesel dilution up to its eyeballs naturally, and no-one would be any the wiser. The updates would then have been installed, the oil and filter changed and now, 6 months later, this same car has 22,500 miles on the clock and is probably heading for an early Service Required message at some time during the next six to twelve months.

But the owner still won't necessarily know anything about this - and the dealer certainly won't have told him - until one day the SIM will suddenly pop up and he will learn - as we all did yesterday, that if the Service Request presents prematurely when the car is out of warranty the solution is no longer an automatic oil changes at JLR's expense. Instead the owner is likely to hear the mantra that hundreds know and love: "The vehicle is performing normally".