I didn't realise how hot a topic this was until I tried to get a map update!
I purchased my MY 17 SEtech 150 in February 20187 ( registered in July 2017). It was previously registered to the dealership and when I eventually took delivery it only had 48 miles on the clock. A bargain as I got it for 20% less than the new equivalent price as dealership was selling it as a 'used' vehicle. Hardly used at all! They said it was a virtually unused demonstrator/courtesy car. But their mistake was that they advertised it as having 6500 miles on the clock. They were seemingly surprised when I pointed out on the test drive that the mileage was only reading 29 miles!
Anyway, on my travels recently I noticed that the Catthorpe interchange ( M1,M6,A14) junction was incorrect (completed in 2016) so asked for a map update. As expected I was advised to go to the web site and get the update, which asked me for ÂŁ97 for the privilege....no way! I did notice that the activation date of my SD card was 4/7/17 and the new database they want me to purchase ended in 26.3.9908.
For information my current software version is 9.12.38.669223 and database version is JLRNLIFC6EU;HMEU26.1.9780.
I asked my dealer to investigate this, and they came back, having contacted LR who said that there were currently no updates :!: :!: When I asked why the web site HAD indicated an update was available, they washed their hands of it and have referred me to LR customer service saying, by the way, that I can't have a free upgrade from the dealership as I purchased a used vehicle. WHAT IS THAT ALL ABOUT WHEN YOU SEE THE MILEAGE AT POINT OF SALE!!!! I wonder what the real definition of used is as related to car sales?
Now I noticed on page 28 of this thread that someone managed to get a free upgrade clearing this exact problem in the same location and having the same software and database versions as myself....but theirs was FREE!!
So having read through this thread I was wondering if anyone has a relevant e mail address for LR as I fear that ringing them will bear no fruit at all in this respect. Also, how up to date is the database version that I have?
Many thanks