Mine showed a service due on the app at 6 months and 17000 miles, I ignored it and have just had the first service done at 20800 , its now disappeared from the app perhaps they are short of work at the dealers

 

Just belled her and no warnings showing on car .

 

No warnings of service on car as far as I am aware. Mine came on in control 7 weeks before it was due and never had warning on instrument panel.

 

Had a couple of minor recall items ( the fuel pipe possibly rubbing on plastic engine cover and the taillight thing) phoned dealer ( Lloyds Carlisle) to book in, to be told I am due a first service ( one year old and 9000 miles). When I picked car up 3 hours later, I was told that actually no service was due and they had made a mistake, should be 2 years or 20,000 miles. Got them to top up my add-blue anyway.

 

I have both of those items showing on the car I bought from a LR dealer only three days ago. Surprisingly the salesman has suddenly gone strangely quiet and doesn't seem to be answering e-mails... At least it hasn't told me I need a service (yet). Oh, and it's 2 years or 21000 for the service (that's about a year and a half for me).

 

Had a couple of minor recall items ( the fuel pipe possibly rubbing on plastic engine cover and the taillight thing) phoned dealer ( Lloyds Carlisle) to book in, to be told I am due a first service ( one year old and 9000 miles). When I picked car up 3 hours later, I was told that actually no service was due and they had made a mistake, should be 2 years or 20,000 miles. Got them to top up my add-blue anyway.

They still got it wrong it's 21000 miles - unbelievable.

 

Well this is a new one - checked TOPIx on Tuesday when I bought the car. The two recall items (same as Pedro's) were showing as due, so I e-mailed the salesman. No reply, so phoned him today (Friday) to be told that all service actions would be up to date. He'd never heard of TOPIx ("You have access to LR service records? Really?" - sounded genuine!) but said he would sort it out when I brought the car in for an adblue top-up (they don't check adblue as part of the pre-sales check!). I had another quick look at TOPIx this morning, and not only had these two service actions disappeared from the to do list, but they aren't showing as having been done either. They've just vanished. To be fair, neither of them seems to be a problem on this car (yet).
Regarding the service, it may be 21000 miles, but at least one adblue top-up is needed in that time, so if you have a service plan that means another trip to the dealer. Probably cheaper to do it yourself, even if the dealer will do it for free.

 

When they complete an action it does disappear from Topix.

 

When they complete an action it does disappear from Topix.

But TOPIx does display a list of completed actions (a long one in my case). It's just that these aren't on it.

 

When they complete an action it does disappear from Topix.

But TOPIx does display a list of completed actions (a long one in my case). It's just that these aren't on it.

Where? Not seen it, unless hidden away on this latest update.

 

When they complete an action it does disappear from Topix.

But TOPIx does display a list of completed actions (a long one in my case). It's just that these aren't on it.

Where? Not seen it, unless hidden away on this latest update.

When I log in to TOPIx (I have the screen open now) I get the car details on the left, and on the right are two boxes - "Outstanding Campaigns" (currently empty) and "activity stream", which appears to list 21 actions that have been applied so far. There is an option to "hide read documents" which may have been applied in your case. Alternatively, this may be just a list of documents read by the (previous) subscriber - I'm not sure what constitutes an "activity".
The two items referred to above (P085 and Q597)were listed as outstanding on Tuesday but had disappeared by Friday. They do not appear in the "activity" box. They also appeared on the printable summary of car details, and again have disappeared from this.
Can anyone explain what the "activity stream" actually refers to?

 

They're what all Topix users are reading, i.e. those with a subscription to access the documents.

 

The activity screen has nothing to do with your car, it can contain items for other models in the range e.g. RR Sport etc.
As I said once the fix has been applied it disappears off the outstanding campaign area and you cannot see what has been carried out only what needs doing.

 

Thanks for the explanation!

 

I've had my DS back after a service.
I'd asked why it didn't alert me to the service as scheduled?
Apparently LR are aware of some DS vehicles that have a glitch which prevents the service status appearing. As you'd expect no immediate fix just the usual "we're working on it". I've asked the dealer to chase in a few weeks for an update.

If I hear anything I'll let the Forum know.

BB

 

Would be interested to know if ANY owners have had the service reminder come up in the car, never heard anyone mention it on the forum.

 

BB, what mileage and age was your car at service?

 

21, 350 miles - 11months old.
I pushed it as long as felt comfortable beyond the 21k service interval for ingenium, no service indication from the vehicle at all.

BB

 

Just checked with service dept regarding my phone app showing car needing service (4500 mls/6 months old) , and was told to ignore the message .

 

My iPhone told me my service was due at about 9 months and 10,000 miles, The dealer told me to ignore it and that its not due until 21,000 or two years!

I suspect this is a left-over from the fast one they pulled on us by selling the 'Service Pack' as every 21,000 or one year (whichever comes first) , then changing their mind to 21,000 or two years (whichever comes first) after we had bought it. I feel I was conned anyway but that's another story. So the phone software is still giving the alert in time for the original annual service but LR only do it every two years.

I suspect one day I will find the iPhone software is quietly updated without telling me and will unexpectedly show the two year interval.

 

I have a weirdo situation now in that the car says nothing but the remote app says its due for a service????

 

I have a weirdo situation now in that the car says nothing but the remote app says its due for a service????

I have that too, I've just ignored it for the last couple of weeks, I think the one in the car will be more accurate and it's no where near due a service yet anyway.

 

As far as I am aware there is NO service reminder in the car, it certainly never came on when mine was due and as far as I know nobody has seen it on a DS.

 

As far as I am aware there is NO service reminder in the car, it certainly never came on when mine was due and as far as I know nobody has seen it on a DS.

I had one on my Evoque, would assume there would be one on the DS too.

 

RRS flashed up service due message in centre of speedo/rev counter when you pressed start button but it was so quick I missed it as I was usually fastening seat belt or setting off

I set reminder on phone calendar to be safe

Sons mini displays message on steering dials and you have to cancel to remove or it stays there - the Mitsubishi displays when next service due everytime you open door and get in vehicle and when you switch off - it stays there until you exit or start vehicle