[Andy131]

Failure of steering racks is inevitable, as we clock up the miles - or even worse spend hours driving around town they will fail, often seals will leak, motors will wear out brush gear, sensors will go intermittent, or wearing surfaces will wear. This is acceptable in say 6 or 7 years or over 100,000 miles, personally I would like twice that distance / time, and as most of my mileage is on motorways I might get lucky. I quick search found a couple of companies advertising to refurbish your DS steering rack for less than £900, so they must be failing - probably practiced on Evoques as they have been going for 10 years now and have similar steering gear.

Point to note, the racks are coded to the ECU, so either have yours repaired or pay a dealership to code a replacement rack to the car.

What is not acceptable EVER is for the mounting of steering equipment to fail. In my opinion it should be a recall situation, even if the incidence is low, it is obviously safety related - you wouldn't get through an MOT if the examiner was aware that the steering rack was insecurely mounted.

 

[Neilpm]

Hi all

I booked my ds 2016 in for a free health check with Beadles Land Rover North West London for this Friday, when I just called them to find out how long they will take as it is a while you wait service, they just told be that my car is also booked in for a recall. I was driving so couldn't make out clearly what they said it is called but they explained it was relating to the electric power steering rack recall..

My original reason for booking it in was as I was getting a slight engine noise for about 5 or 6 seconds when starting the car and then it sounds normal to me.

 

[County]

:shock: Will be interesting if thay have issued a steering rack recall, it's taken long enough :roll:

 

[Neilpm]

:shock: Will be interesting if thay have issued a steering rack recall, it's taken long enough :roll:

Will post a update after the outcome of the visit. They mentioned it will take a maximum of two hours.

 

[Neilpm]

:shock: Will be interesting if thay have issued a steering rack recall, it's taken long enough :roll:

Will post a update after the outcome of the visit. They mentioned it will take a maximum of two hours.

Just called them again, and I can confirm the recall is the changing of the power steering gear bolt attachment.

The recall is not coming up on the land rover website when I check my vin number or on the gov website.

 

[Dashnine]

Interesting development as it's not on the DVLA site as an official recall (where DVLA have more or less told the manufacturer to recall the car), so it's voluntary recall or a campaign which is something LR seem to have been resisting quite strongly.

 

[Neilpm]

Interesting development as it's not on the DVLA site as an official recall (where DVLA have more or less told the manufacturer to recall the car), so it's voluntary recall or a campaign which is something LR seem to have been resisting quite strongly.

Confirmation that I had my power steering bolts changed under a recall. I have not got any paper work to prove it but two separate people confirmed that the work had been completed. Like I said before I only booked my car in for a free health check and they picked up the recall automatically and told me about it. This was at Beadles Land Rover North West London if anyone's interested in getting it done.

 

[County]

Ops car was delivered prior to the build dates in the recall and therefore subsequent re-recall too.

Yep so maybe yet another recall on the way, ??

I would hope that the work carried out would appear on the VWF, vehicle workshop file, ask the agent for a copy of the VWF as it should show all jobs carried out to date.

 

[Discoverysport2016]

My 2016 Disco Sport broke down on m11 Friday evening (with my two children 2yo & 9m in car). Warning light suddenly came on saying power steering failure. The steering wheel was completely locked up. Luckily there was nobody in the left hand lane and I was somehow able to manoeuvre to the hard shoulder. Anyway AA towed and inspected car off motorway but couldn’t fix. Car then towed to LR garage. Having initially told me it might be covered by extended warranty they now say it isn’t and will cost £2.5k+ to fix… They say it is an electrical fault not caused by the salt issue discussed here. I have asked them to provide a detailed summary of what’s happened. This is their response -


I have spoken to workshop controller. There is nothing more I can do besides confirm the following.

Investigated power steering.
Read codes B130404 EPAS internal failure.
Updated software but did not rectify fault.
Checked wiring, all ok.
Requires new steering rack due to the module being part of the steering rack.

I have asked what condition the bolts are in, awaiting response… Do you think I have a case to have this fixed FOC? 16 plate has roughly 40k miles on the clock

 

[Discoverysport2016]

Bumping this - can anyone offer any advice or been told the steering rack failure is electrical rather than mechanical therefore not covered by the extended warranty.

 

[RPR]

So the extended warranty doesn't cover any electrical issues?

 

[Discoverysport2016]

Apparently not but as another user on a different forum suggested the electrical fault could have been casued by water ingress The N613 extended warranty covers sheared bolts caused by water ingress....!!! Feeling very frustrated. I have reported to the DVSA and emailed the CEO not sure what else I can do at this point. Any advice gratefully received!

 

[Discoverysport2016]

Got some pics of the bolts don't think anything can be determined re their condition though... Any thoughts gratefully received. Have asked dealership for more information on their condition.

 

[HmmmUK]

I'm not sure if this is the main 'steering rack bolts' thread or not - but just posting to say rumour has it LR are now issuing a UK recall. Owners of affected vehicles will receive a letter...

 

[County]

I'm not sure if this is the main 'steering rack bolts' thread or not - but just posting to say rumour has it LR are now issuing a UK recall. Owners of affected vehicles will receive a letter...

Well if they are it’s only 4 years to late🧐

 

[bxzx16v]

There's is now a recall on for the steering rack bolts , booking our 2015 in very soon and hope to get it sorted before it fails.

 

[County]

Should have been a recall years ago 👍

 

[petenewedge101]

There's is now a recall on for the steering rack bolts , booking our 2015 in very soon and hope to get it sorted before it fails.

Did you get it booked in?
did you get a recall notification?
We did not and now broken down on the drive and LR not willing the help

 

[County]

Have you checked your vehicle with gov recall web site❓

 

[bxzx16v]

I spoke to LR Customer services and they said even though it was flagged up on the DVLA website it wasn't a recall ??? I was told by my local dealer that the steering rack warranty had been extended to 10 years or 150k. I have it from a good source that LR will replace the rack at full cost if any of the bolts have snapped or are seriously corroded.I had the car booked in but had to rearrange for another date. I don't like the idea of waiting for the steering to fail in the future so one of the bolts WILL probably be broken. I did speak to a LR specialist about replacing the bolts and they said to avoid as they will more than likely snap and was told by them to get the modified rack fitted from LR.