Has anyone had b pillar ticking return after stage 3 repair
Has anyone had b pillar ticking return after stage 3 repair
Has anyone had b pillar ticking / rattle return after the 3 stage repair programme specified by Land Rover to fix the issue. And if so what course of action did you take next. My car has just been through the repair, but I still have the problem
Thanks
Thanks
MY16.5 HSE Lux. 180 Auto. Corris Grey, Black Pack, Roof Rails, Detachable Tow Bar.
Delivery scheduled for 17th June 2016
Other car: 1998 Defender 90 County Station Wagon
Delivery scheduled for 17th June 2016
Other car: 1998 Defender 90 County Station Wagon
-
- Posts: 6625
- Joined: Sun Oct 04, 2015 5:20 pm
- Location: South East
- Has thanked: 117 times
- Been thanked: 102 times
Re: Has anyone had b pillar ticking return after stage 3 repair
Most folks rejected the car .
They are only alowed one attempt at repair under the consumer rights act 2015 , they've had that attempt so the repair has failed , so tell the dealer you wish to reject the vehicle .
They are only alowed one attempt at repair under the consumer rights act 2015 , they've had that attempt so the repair has failed , so tell the dealer you wish to reject the vehicle .
My18 FPace, 25t, BRG, R Sport, Auto. 18 way mem Seats, ActiveLED, PrivGlass, ICTP, blis, cooled gloves, spare.
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected
My16 DS 180 ~ rejected
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected

My16 DS 180 ~ rejected

Re: Has anyone had b pillar ticking return after stage 3 repair
Thanks Barnsh, That’s what I thought, that’s what I am progressing with the original dealer rather than the local one that has been trying to resolve.. Real shame after 2 years as I really like the car but customer service has been appalling.
MY16.5 HSE Lux. 180 Auto. Corris Grey, Black Pack, Roof Rails, Detachable Tow Bar.
Delivery scheduled for 17th June 2016
Other car: 1998 Defender 90 County Station Wagon
Delivery scheduled for 17th June 2016
Other car: 1998 Defender 90 County Station Wagon
-
- Posts: 2232
- Joined: Wed Jan 27, 2016 10:34 am
- Location: Gone For Good - Bye
- Been thanked: 64 times
Re: Has anyone had b pillar ticking return after stage 3 repair
Not sure you can count a repair of another dealership unless it’s with the agreement of the supplying dealer. I tend to think the supplying dealer must be the one given chance to repair as your contract is with them.
-
- Posts: 6625
- Joined: Sun Oct 04, 2015 5:20 pm
- Location: South East
- Has thanked: 117 times
- Been thanked: 102 times
Re: Has anyone had b pillar ticking return after stage 3 repair
They will try and refuse it but stick to your guns and quote the Consumer RightscAct 2015, don’t get fobbed off . It’s your right to reject it , and there is proof this is a manufacturing defect.
You are entitled under a JLR warranty to get work carried out at any dealership , as they have used the recognised process , the dealer can only suggest that the other authorised dealer didn’t do the work properly, that’s not your fault but Landrovers ....they authorise the dealerships .
My18 FPace, 25t, BRG, R Sport, Auto. 18 way mem Seats, ActiveLED, PrivGlass, ICTP, blis, cooled gloves, spare.
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected
My16 DS 180 ~ rejected
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected

My16 DS 180 ~ rejected

-
- Posts: 6625
- Joined: Sun Oct 04, 2015 5:20 pm
- Location: South East
- Has thanked: 117 times
- Been thanked: 102 times
Re: Has anyone had b pillar ticking return after stage 3 repair
Agree it may be difficult, but he has to start the process now , if they want another “effort “ at repair he can clearly say in writing if this effort fails the car will be rejected.The Highlander wrote: ↑Sun Sep 16, 2018 3:54 pmNot sure you can count a repair of another dealership unless it’s with the agreement of the supplying dealer. I tend to think the supplying dealer must be the one given chance to repair as your contract is with them.
Thus any in depth repair work I would always advise going back to the selling dealer.
My18 FPace, 25t, BRG, R Sport, Auto. 18 way mem Seats, ActiveLED, PrivGlass, ICTP, blis, cooled gloves, spare.
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected
My16 DS 180 ~ rejected
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected

My16 DS 180 ~ rejected

Re: Has anyone had b pillar ticking return after stage 3 repair
I have had Land Rover Customer Experience Centre involved with the fix, they have made intro’s back to original retailer. The third party authorised body shop that carried out the Land Rover 3 stage fix for b pillars here in Surrey on behalf of Inchcape is the same one that would be used by Lancasters as well. Will let you all know how it progresses.
Next piece of advice, do I replace or move to another brand.
Next piece of advice, do I replace or move to another brand.
MY16.5 HSE Lux. 180 Auto. Corris Grey, Black Pack, Roof Rails, Detachable Tow Bar.
Delivery scheduled for 17th June 2016
Other car: 1998 Defender 90 County Station Wagon
Delivery scheduled for 17th June 2016
Other car: 1998 Defender 90 County Station Wagon
Re: Has anyone had b pillar ticking return after stage 3 repair
As ps I already put in writing before last effort to repair that I would reject if fix failed. Have been told by the dealers there is no other fix once they have completed the 3 stage Land Rover process to stop the ticking.
MY16.5 HSE Lux. 180 Auto. Corris Grey, Black Pack, Roof Rails, Detachable Tow Bar.
Delivery scheduled for 17th June 2016
Other car: 1998 Defender 90 County Station Wagon
Delivery scheduled for 17th June 2016
Other car: 1998 Defender 90 County Station Wagon
-
- Posts: 6625
- Joined: Sun Oct 04, 2015 5:20 pm
- Location: South East
- Has thanked: 117 times
- Been thanked: 102 times
Re: Has anyone had b pillar ticking return after stage 3 repair
That’s a decision only you can make.KevinV wrote: ↑Sun Sep 16, 2018 6:51 pmI have had Land Rover Customer Experience Centre involved with the fix, they have made intro’s back to original retailer. The third party authorised body shop that carried out the Land Rover 3 stage fix for b pillars here in Surrey on behalf of Inchcape is the same one that would be used by Lancasters as well. Will let you all know how it progresses.
Next piece of advice, do I replace or move to another brand.
However the B pillar is now fixed on new models according to CRC and we’ve seen none lately on here if that was your concern.
Depends if your happy with the car and the diesel dilution issue ?
My18 FPace, 25t, BRG, R Sport, Auto. 18 way mem Seats, ActiveLED, PrivGlass, ICTP, blis, cooled gloves, spare.
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected
My16 DS 180 ~ rejected
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected

My16 DS 180 ~ rejected

-
- Posts: 6625
- Joined: Sun Oct 04, 2015 5:20 pm
- Location: South East
- Has thanked: 117 times
- Been thanked: 102 times
Re: Has anyone had b pillar ticking return after stage 3 repair
Ah your well covered then
My18 FPace, 25t, BRG, R Sport, Auto. 18 way mem Seats, ActiveLED, PrivGlass, ICTP, blis, cooled gloves, spare.
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected
My16 DS 180 ~ rejected
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected

My16 DS 180 ~ rejected

Return to “Faults & Technical”