Post
by Badgerface » Tue Sep 18, 2018 5:28 pm
Roy, havingg caught them with their trousers down on Friday and sent a stinging email as to why the PCM updates were not carried out, I have received this response tonight:
With regards to the SCRF/PCM software issue, our technicians are governed by JLR Topix, if JLR tell the retailer network there are updates by way of searching WASP then these will be actioned accordingly. Your chassis details did not highlight any outstanding recalls, open campaigns or field service actions, neither did SDD recognise any relevant DTC’s as the only message we identified was in reference to the DEF concern.
Which is a load of bollocks - if they had interrogated the vehicle correctly, SDD would have flagged these required updates on their own machines - which it did as soon as the JLR Tech connected up on Sunday morning.
They just do half a job and lie, lie and lie. I won't be taking the vehicle back there.
MY17 HSE Luxury TD4 Ingenium 180ps - Aintree Green with Black Pack/ICTP/825w Meridian Audio
MY13 HSE Luxury FL2 2.2 SD4 190ps - Baltic Blue with NO Oil dilution issues whatsoever!
MY12 HSE FL2. 2.2 SD4 190ps - Sumatra Black - Gone