Dear CRC
Some owners have reported receiving messages containing the following.
Thank you for your DM.
As a Service Plan has been taken out on your vehicle, any oil and filter changes that are required on your vehicle prior to a service will be covered free of charge as a goodwill gesture, providing your vehicle is within its 3 year manufacturer's warranty.
Outside of the manufacturers warranty this would need to be assessed on a case by case basis.
Thanks, Becci - Land Rover UK
Questions raised by the above are.
1. Will the free of charge oil and filter changes still be available for cars with alternative Service arrangements?
2. What does "assessed on a case by case basis" mean in practice and is this going to be linked with having a service plan?
3. Months ago CRC promised to update this forum on progress towards fixing the core problem. Are you any nearer to finding a long term solution?
Thank you for your assistance. With new fleet acquisitions (12-16 large estate/SUV) in the pipeline my company wants to see JLR make public its intentions on these matters. If nothing has changed regarding the 180HP diesels we would like to know so we can make the necessary changes to our fleet strategy
Best regards.
Some owners have reported receiving messages containing the following.
Thank you for your DM.
As a Service Plan has been taken out on your vehicle, any oil and filter changes that are required on your vehicle prior to a service will be covered free of charge as a goodwill gesture, providing your vehicle is within its 3 year manufacturer's warranty.
Outside of the manufacturers warranty this would need to be assessed on a case by case basis.
Thanks, Becci - Land Rover UK
Questions raised by the above are.
1. Will the free of charge oil and filter changes still be available for cars with alternative Service arrangements?
2. What does "assessed on a case by case basis" mean in practice and is this going to be linked with having a service plan?
3. Months ago CRC promised to update this forum on progress towards fixing the core problem. Are you any nearer to finding a long term solution?
Thank you for your assistance. With new fleet acquisitions (12-16 large estate/SUV) in the pipeline my company wants to see JLR make public its intentions on these matters. If nothing has changed regarding the 180HP diesels we would like to know so we can make the necessary changes to our fleet strategy
Best regards.