Water from the tailgate on opening

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Barnsh
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Re: Water from the tailgate on opening

Post by Barnsh » Fri Nov 25, 2016 12:40 pm

Mrrena31 wrote:I picked up my DS on 3/9/16.

I will have a look at the fixings today around the boot.

I also have the 1600 RPM dashboard vibration!

Love the car but rapidly being put off!
LR won't discuss rejection until the welding has been tried.
I contacted Landrover customer services by phone, please do this and say you are unwilling to have the fix as you consider this to be a safety related issue and that you would have no confidence in the car after welding.
By welding they are admitting there is a fault in the b pillar welds which is safety related, they have sold you an unsafe car if hit side on.

I did this and many others have too.
I am awaiting my replacement at the moment as are others .
Make sure when you phone you get a case manager and a case number from them.
Do not leave it up to the dealer , this is a manufacturing defect you are in the driving seat.

There should be no need to have invasive welding on a brand new car !
My18 FPace, BRG, R Sport, Auto. 18 way mem Seats, ActiveLED, PrivGlass, ICTP, blis, cooled gloves, spare.
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected :oops:
My16 DS 180 ~ rejected :oops:


timhum
Posts: 220
Joined: Sun Mar 08, 2015 9:55 pm

Re: Water from the tailgate on opening

Post by timhum » Fri Nov 25, 2016 2:18 pm

Barnsh wrote:
Mrrena31 wrote:I picked up my DS on 3/9/16.

I will have a look at the fixings today around the boot.

I also have the 1600 RPM dashboard vibration!

Love the car but rapidly being put off!
LR won't discuss rejection until the welding has been tried.
I contacted Landrover customer services by phone, please do this and say you are unwilling to have the fix as you consider this to be a safety related issue and that you would have no confidence in the car after welding.
By welding they are admitting there is a fault in the b pillar welds which is safety related, they have sold you an unsafe car if hit side on.

I did this and many others have too.
I am awaiting my replacement at the moment as are others .
Make sure when you phone you get a case manager and a case number from them.
Do not leave it up to the dealer , this is a manufacturing defect you are in the driving seat.

There should be no need to have invasive welding on a brand new car !
How many people constitute the many others that are quoted. This figure should give a good idea of the enormity of this problem.
Tim
Tim
HSE auto, replaced with a RRS HSE 3.0d


wheels81
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Joined: Mon Jun 20, 2016 8:14 pm
Location: West Sussex

Re: Water from the tailgate on opening

Post by wheels81 » Fri Nov 25, 2016 2:38 pm

some dealers have estimated 2% of cars have the bpillar issue (reported) - the real number could be much larger.
This also matched some of our estimates on the forum

in the last 12 months, JLR sold ~100k cars. that means there are 2000 cars with the issue reported.
There are (and this is a guess - i.e. i have not counted) about 15 people on the forum presently going through rejection for Bpillar.
MY17 SE-Tech 180 Manual 7 Seats + Spare. TSR, Reverse Cam, Privacy Glass, Santorini Black roof.


Barnsh
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Re: Water from the tailgate on opening

Post by Barnsh » Fri Nov 25, 2016 3:38 pm

wheels81 wrote:some dealers have estimated 2% of cars have the bpillar issue (reported) - the real number could be much larger.
This also matched some of our estimates on the forum

in the last 12 months, JLR sold ~100k cars. that means there are 2000 cars with the issue reported.
There are (and this is a guess - i.e. i have not counted) about 15 people on the forum presently going through rejection for Bpillar.
If you look through all the folks suffering on here as I did , many joined the forum long before they had the b pillar issue . This suggests that forum figures are important, whilst they do contain some people who's first post was b pillar, these are far and few between.when I checked. So these not all are first posters and figures are not wildly exaggerated as some seem to say or refer to.

I seriously do doubt the 2% figure as this was taken from one or two dealers remarks . My own dealer even tried to play down the issue and initially acted as if he had never heard of it, that was until I pointed out I knew of at least 3 at his own dealership of which he had personally delt with before mine. He then finally agreed to knowing about those. So I take what they say with a pinch of salt , how many more did he know about?

What about all those folks who are not on the forum ?
What about those that are hard of hearing , Are they at risk with a defective weld ?

Here's the pic I sent to NCAP today along with my email. Since this pic we have another 4 with the issue on this forum. Disturbingly the last one reported today also looks like an MY 17. Unless I'm mistaken that's now 2 X MY17 and it's not warmed up to summer temps yet.

image.png

My18 FPace, BRG, R Sport, Auto. 18 way mem Seats, ActiveLED, PrivGlass, ICTP, blis, cooled gloves, spare.
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected :oops:
My16 DS 180 ~ rejected :oops:


Monkey Boy
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Re: Water from the tailgate on opening

Post by Monkey Boy » Fri Nov 25, 2016 6:44 pm

Going back a few posts, I had the water issue when the boot opened. Went back to the dealer, they rectified it.

I also had the issue, after the repair, of the rear light clusters letting water in. Both sides were misting up, with no issues before the boot fix.

They replaced one and sealed the other rear light cluster on the boot. Issue hasn't come back.

They also changed the rear VRN lights. I don't know which of these caused the water ingress in to the lights, but I was fizzing with anger when I saw that the repair had caused the secondary issue.
Disco Sport SE tech 180
Firenze red Black Panoramic Roof
Few extra bits and bobs
Grumpy wife in the front
Screaming kids in the back
Stinky dogs in the boot.


LDN
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Re: Water from the tailgate on opening

Post by LDN » Fri Nov 25, 2016 7:42 pm

I also refused to have the weld work done and was given a full refund.

You should never be forced into having to accept such work because of a mistake that THEY made.


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Wilfsoft
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Re: Water from the tailgate on opening

Post by Wilfsoft » Fri Nov 25, 2016 8:13 pm

Not sure that this is the same issue; when I open my wet tailgate the water runs down and drips onto the load space cover. If the cover happened to be retracted it would run onto whatever was in the boot !!!

Rather rubbish design I would say!! Not sure what they can do to fix it, but one day it will ruin something and I will be forced to complain.

:x :x
HSE AUTO LUXURY, FIRENZA/BLACK, PRIVACY GLASS, ADAPTIVE ZENON LIGHTS, REMOVABLE TOW BAR PACK WITH FULL SIZE SPARE WHEEL, ENTERTAINMENT PACK, ALL ROUND VISION PACK, ADAPTIVE DYNAMICS, ADAPTIVE CRUISE WITH QUEUE ASSIST, ATPC, SERVICE PACK


Monkey Boy
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Re: Water from the tailgate on opening

Post by Monkey Boy » Fri Nov 25, 2016 10:00 pm

With mine, the water would collect in the tailgate and run back out down my neck about 2 or 3 seconds after I opened it. It was just enough time for my to stick my head under and get wet.

It wasn't the end of the world, but it was really annoying that a new car would do that.

I asked if they were going to drill holes to let the water out, as mentioned on here earlier. They apparently seal up where the water gets in, rather than drill holes in the new car. All according to the LR service guy, so I dunno...
Disco Sport SE tech 180
Firenze red Black Panoramic Roof
Few extra bits and bobs
Grumpy wife in the front
Screaming kids in the back
Stinky dogs in the boot.


LDN
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Joined: Sat Jun 04, 2016 8:35 pm

Re: Water from the tailgate on opening

Post by LDN » Fri Nov 25, 2016 10:33 pm

They drilled holes in the rubber runners at he bottom; it's an easy job and there's no bodywork affected.

The modern DS's have holes there now as part of the design.


wheels81
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Location: West Sussex

Re: Water from the tailgate on opening

Post by wheels81 » Fri Nov 25, 2016 10:40 pm

Monkey Boy wrote: ...I asked if they were going to drill holes to let the water out, as mentioned on here earlier. They apparently seal up where the water gets in, rather than drill holes in the new car. All according to the LR service guy, so I dunno...
Thats not the case on my September'16 MY17.

I have the drilled holes, but just like Mamil's fantastic post here:
viewtopic.php?f=12&t=4099&p=44735&hilit ... eak#p43089

They have only drilled 3 of the 5 holes on each side.

In fact, in that post Mamil suggested an adjustment to the design to mitigate the problem,Unless anyone knows different I suspect your service guy was misinformed, (although i would LOVE to find out that JLR were listening to customer suggestions like this)
MY17 SE-Tech 180 Manual 7 Seats + Spare. TSR, Reverse Cam, Privacy Glass, Santorini Black roof.


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