Cracked Panoramic Roof

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T180985
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Joined: Mon Jul 19, 2021 11:47 am

Cracked Panoramic Roof

Post by T180985 » Mon Jul 19, 2021 11:52 am

So I took delivery of my first brand new Land Rover Discovery Sport back in April and it's been a nightmare ever since.... I got into my car yesterday and noticed that the Panoramic roof is cracked, as far as I can tell, nothing has fit the roof and it's right below the roof bars so it's in a somewhat protected spot. I'm wondering whether it's the heat that has cracked it? Has anyone else experienced this? Any idea how much its going to cost to replace?

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Andy131
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Re: Cracked Panoramic Roof

Post by Andy131 » Mon Jul 19, 2021 12:49 pm

Should be covered as part of the glass section of your comprehensive insurance policy - so policy excess £100?
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sandbox
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Re: Cracked Panoramic Roof

Post by sandbox » Mon Jul 19, 2021 3:00 pm

It is made of laminated glass the same as the windscreen so unlikely to be heat. But as it is brand new, I suggest you contact the dealer just in case there was a manufacturing issue.
But otherwise, as above, normally covered by fully comp insurance.
2016 D180 Auto

TheGavver
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Joined: Fri Jun 18, 2021 1:11 pm

Re: Cracked Panoramic Roof

Post by TheGavver » Mon Jul 19, 2021 4:28 pm

I asked my insurer (Admiral) about this earlier in the year, and they confirmed that it is definitely part of the glass cover, as opposed to the bodywork section of the policy.

Which is good, because the glass excess is only £75, whereas the body and paint side of it is £500
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2017 Discovery Sport HSE Luxury D180
Banbury, Oxfordshire.

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Chris b
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Location: North Yorkshire

Re: Cracked Panoramic Roof

Post by Chris b » Mon Jul 19, 2021 5:29 pm

I had cracked roof from a stone impact. As others have said, fixed by normal glass repair process like a windscreen with £70 excess. Good job as I beleive the replacement glass and surround is over £1000 from Land Rover.
Note: Cant be done on your drive; I had to take it to a glass fitting depot as it is a 4-man job to get the roof section off and new one in! (headlining has to come down but does not come out as it's too big once the windscreen is in place).
2018 2.0 HSE Manual. FIrenze Red +Corris roof, black headlining & grey 18" wheels
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marcusp
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Re: Cracked Panoramic Roof

Post by marcusp » Mon Jul 19, 2021 8:27 pm

Check your policy as a lot of ins companies wont cover it under the glass section
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TheGavver
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Re: Cracked Panoramic Roof

Post by TheGavver » Mon Jul 19, 2021 11:09 pm

Who are “a lot” of insurance companies? Can you quantify that statement, specifically?

Perhaps you could provide us with an exhaustive list of those that don’t, seeing as you seem to know so much about who does/doesn’t cover it under glass breakage? For the benefit of fellow members, you understand……I’m sure…. :roll:
================================
2017 Discovery Sport HSE Luxury D180
Banbury, Oxfordshire.

TheGavver
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Joined: Fri Jun 18, 2021 1:11 pm

Re: Cracked Panoramic Roof

Post by TheGavver » Mon Jul 19, 2021 11:10 pm

marcusp wrote:
Mon Jul 19, 2021 8:27 pm
Check your policy as a lot of ins companies wont cover it under the glass section


Who are “a lot” of insurance companies? Can you quantify that statement, specifically?

Perhaps you could provide us with an exhaustive list of those that don’t, seeing as you seem to know so much about who does/doesn’t cover it under glass breakage? For the benefit of fellow members, you understand……I’m sure…. :roll:
================================
2017 Discovery Sport HSE Luxury D180
Banbury, Oxfordshire.

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Dashnine
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Re: Cracked Panoramic Roof

Post by Dashnine » Mon Jul 19, 2021 11:48 pm

TheGavver wrote:
Mon Jul 19, 2021 11:09 pm
Who are “a lot” of insurance companies? Can you quantify that statement, specifically?

Perhaps you could provide us with an exhaustive list of those that don’t, seeing as you seem to know so much about who does/doesn’t cover it under glass breakage? For the benefit of fellow members, you understand……I’m sure…. :roll:
It might not be ‘a lot’ but it’s certainly worth checking, a previous thread (viewtopic.php?f=8&t=5026) listed Hastings, RAC and LRs own insurance as not covering the pano roof as ‘glass’.
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sandbox
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Re: Cracked Panoramic Roof

Post by sandbox » Tue Jul 20, 2021 7:02 am

Dashnine wrote:
Mon Jul 19, 2021 11:48 pm
TheGavver wrote:
Mon Jul 19, 2021 11:09 pm
Who are “a lot” of insurance companies? Can you quantify that statement, specifically?

Perhaps you could provide us with an exhaustive list of those that don’t, seeing as you seem to know so much about who does/doesn’t cover it under glass breakage? For the benefit of fellow members, you understand……I’m sure…. :roll:
It might not be ‘a lot’ but it’s certainly worth checking, a previous thread (viewtopic.php?f=8&t=5026) listed Hastings, RAC and LRs own insurance as not covering the pano roof as ‘glass’.
If it isn’t explicitly covered then it is covered under the accidental or malicious damage cover of the insurance policy. This will usually mean a fault claim and a loss of premium. But still cheaper than paying for it yourself.

This is the case for the LR drive away insurance.

Depending on who provides the LR insurance, pan roof is explicitly covered (eg Allianz, Axa etc.).

https://www.landroverinsurance.com/Vere ... =PolicyDoc

RAC does explicitly cover pan roof depending on the level of cover you bought.
2016 D180 Auto

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