Phase 4 ICTP (188) ONLY For 17c / 3.5 see other threads.

Audio, Navigation, Electronic Faults and Fixes
msflsim
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Re: Phase 4 ICTP (188) ONLY For 17c / 3.5 see other threads.

Post by msflsim » Thu Nov 22, 2018 4:55 pm

They said that because I am experiencing some issue with the system that they will do the update but I have to pay £100 if I want the smartphone thing. Hmm
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Barnsh
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Re: Phase 4 ICTP (188) ONLY For 17c / 3.5 see other threads.

Post by Barnsh » Thu Nov 22, 2018 5:19 pm

msflsim wrote:
Thu Nov 22, 2018 4:55 pm
They said that because I am experiencing some issue with the system that they will do the update but I have to pay £100 if I want the smartphone thing. Hmm
They tried that with me ...my answer.

“Well other dealers are doing it free for those with issues, I can’t see why you, my dealer, chooses to charge me, perhaps you should just do the 4 hour18c update and I’ll get the 20 minuite update to car play elsewhere. But don’t expect to get a good report of my experience through Customer Services for this inconvenience, as I don’t really feel valued at all”


A long pause then “ Ok I’ll see what I can do “.......comes back...it’s free .😂

PS update to 18c is always free!
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Re: Phase 4 ICTP (188) ONLY For 17c / 3.5 see other threads.

Post by RPR » Thu Nov 22, 2018 7:30 pm

msflsim wrote:
Thu Nov 22, 2018 4:55 pm
They said that because I am experiencing some issue with the system that they will do the update but I have to pay £100 if I want the smartphone thing. Hmm
Seriously, cheeky buggers. Money was never mentioned for my update
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stownrow
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Re: Phase 4 ICTP (188) ONLY For 17c / 3.5 see other threads.

Post by stownrow » Fri Nov 23, 2018 1:49 pm

Hi All,

My dealer is under the impression that the car play update is only for my19... is that right? I have a my17.

Thanks,

Steve


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Re: Phase 4 ICTP (188) ONLY For 17c / 3.5 see other threads.

Post by Badgerface » Fri Nov 23, 2018 2:54 pm

Your dealer is as ignorant and ineffective as most, sadly. The release is only available for MY17>

Tell him to read the release notes, and preferably adhere to them when upgrading a customers car. Your dealer, like so many, does not fill me with any confidence!
Last edited by Badgerface on Fri Nov 23, 2018 3:03 pm, edited 1 time in total.
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Re: Phase 4 ICTP (188) ONLY For 17c / 3.5 see other threads.

Post by yans » Fri Nov 23, 2018 2:55 pm

And mine is being done Monday....same, my17


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Re: Phase 4 ICTP (188) ONLY For 17c / 3.5 see other threads.

Post by roydonaldson » Mon Nov 26, 2018 8:30 pm

Car back all safe and sound after having Phase 4, 18C applied to it.....but they forgot to enable the Smartphone pack duhhhh...

Will call them tomorrow and see if I can bring it up and wait while they enable it.

Roy
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yans
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Phase 4 ICTP (188) ONLY For 17c / 3.5 see other threads.

Post by yans » Mon Nov 26, 2018 8:55 pm

That’s most annoying Roy.

Yes mine was done today but they couldn’t deliver the car back to me tonight.

Tomorrow I will be calling them asking to check that the Apple Car Play icon is on the home screen before they deliver it back to me!

I’ve noticed that in the £62,500 68 plate Discovery they have given me doesn’t have the apple or android option on the Home Screen, so it’s obviously not enabled on that ridiculously expensive car! Outrageous!

I thought it was a given but obviously not !

Wish me luck!!

Keep us posted Roy


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Re: Phase 4 ICTP (188) ONLY For 17c / 3.5 see other threads.

Post by RPR » Tue Nov 27, 2018 10:13 am

I know it sounds obvious but it's not on the main home screen but the first swipe to the right.
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Re: Phase 4 ICTP (188) ONLY For 17c / 3.5 see other threads.

Post by Barnsh » Tue Nov 27, 2018 11:43 am

Came across this today that doesn’t need a topix subscription , just a log in .( jaguar and Landrover topix logins are same on both sites) so just use your Landrover one.

Might be useful , it mentions art work too.

Released 3 Oct 2018

https://topix.jaguar.jlrext.com/topix/c ... 320418!0!7

AF5FC4AB-C643-4A74-896C-8C9DA98CA7F8.jpeg

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My16 DS 180 ~ rejected :oops:


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