SERVICE POLL - UPDATED INSTRUCTIONS

Engine, Exhaust, Drivetrain, ECU Faults and Fixes

At what mileage was the first service performed (or will be required) on your 2.0 L DIESEL DS ?

A - First service was performed or will be required at 0 to 4199 miles (0 to 6756 km)
12
6%
B - First service was performed or will be required 4200 to 6299 miles (6757 to 10137 km)
26
13%
C - First service was performed or will be required 6300 to 8399 miles (10138 to 13516 km)
48
24%
D - First service was performed or will be required 8400 to 10499 miles (13517 to 16896 km)
33
17%
E - First service was performed or will be required 10500 to 12599 miles (16897 to 20276 km)
20
10%
F - First service was performed or will be required 12600 to 14699 miles (20277 to 23655 km)
10
5%
G - First service was performed or will be required 14700 to 16799 miles (22656 to 27037 km)
11
6%
H - First service was performed or will be required 16800 to 18899 miles (27038 to 30415 km)
10
5%
J - First service was performed or will be required 18900 to 20999 miles (30416 to 33794 km)
13
7%
K - First service was performed >= 21000 miles - estimated diesel dilution % was not known
9
5%
L - First service was performed >= 21000 miles - estimated diesel dilution % < 6.1%
0
No votes
M - First service was performed >= 21000 miles - estimated diesel dilution % >= 6.1%
1
1%
N - First service was performed after 24 months
4
2%
 
Total votes: 197

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Re: SERVICE POLL - UPDATED INSTRUCTIONS

Post by Barnsh » Wed Aug 29, 2018 11:15 pm

NoDiscoSport wrote:
Tue Aug 28, 2018 1:05 pm
There's a distinct "bump" in the results with 12 cars in band J but otherwise 150-plus responses are showing a neat curve in line with anecdotal evidence and personal experience. While far from perfect, thus survey is the closest thing there is to scientific proof of the characteristics and extent of this problem and it is, I think, a powerful PR tool in the fight to get JLR to do something about it while there's still time.

There's a suggested formula above (Link) which eliminates the skewing effect of entering your oil service mileage too early (i.e. before the usual 250-300% mileage ratio has taken its toll). If you are in that band, please re-check your numbers at a convenient moment and apply the formula to keep the results as accurate as possible. Remember that you can update your vote any number of times.

Also, as the latest software starts to have an effect, everyone is kindly reminded to update their mileage to reflect the most recent mileage between oil changes, after their oil has been changed for the second and subsequent time. That way if there is any real positive trend in the mean and mode, we should pick that up too. Many thanks to all of you who continue to participate in keeping this going. I no longer benefit but it was my baby and it was conceived out of a genuine concern that something needed to be done to get JLR's attention. From what I read, that is still the case so far as most of the diesel DS community is concerned.
I guess those 12 are customer services ??😂😂😂
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Re: SERVICE POLL - UPDATED INSTRUCTIONS

Post by NoDiscoSport » Fri Aug 31, 2018 11:21 am

Even if those 12 reports were genuine that still leaves 71% of cars needing an oil service before 10,000 miles. Remove those and any wiith a pre-N010/N020 service message alert and 8 in 10 cars aren't reaching the half way point. Surely they would be better off now just admitting the obvious rather than carrying on this ridiculous charade. Or...

If, as reported elsewhere, they are lagging all the new cars to ameliorate this problem, could this be a preface to some good news for existing owners? Maybe there might finally be a recall to bring everyone up to the latest spec and minimise the effects of the original design flaw.
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Re: SERVICE POLL - UPDATED INSTRUCTIONS

Post by Dashnine » Fri Aug 31, 2018 1:36 pm

NoDiscoSport wrote:
Fri Aug 31, 2018 11:21 am
If, as reported elsewhere, they are lagging all the new cars to ameliorate this problem, could this be a preface to some good news for existing owners? Maybe there might finally be a recall to bring everyone up to the latest spec and minimise the effects of the original design flaw.
Thanks what I'm hoping they'll do, after a period of in-service running to actually see what happens on MY19, so it may be a while before any action for older cars.

As mine is on a PCP I'm not that bothered and in all likelyhood if I do get another DS it'd almost certainly be a petrol (definitely no SCRF / oil dilution issue, bigger fuel tank -but I'll need that...).
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Re: SERVICE POLL - UPDATED INSTRUCTIONS

Post by Badgerface » Fri Aug 31, 2018 1:42 pm

Lets hope so.

My oil counter is now at zero, having completed less than 7000 motorway/fast A road miles since it was last changed. I am continuing to drive it in the hope that it blows up and does me a favour....I have it in writing from a dealer that it is perfectly fine to drive, and the counter is only an indicator. They can't service it for a fortnight, so we shall see what happens between now and then, if anything.
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13MY HSE Luxury FL2 2.2 SD4 190ps - Baltic Blue with NO Oil dilution issues whatsoever!
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Re: SERVICE POLL - UPDATED INSTRUCTIONS

Post by Barnsh » Sat Sep 01, 2018 11:55 pm

Badgerface wrote:
Fri Aug 31, 2018 1:42 pm
Lets hope so.

My oil counter is now at zero, having completed less than 7000 motorway/fast A road miles since it was last changed. I am continuing to drive it in the hope that it blows up and does me a favour....I have it in writing from a dealer that it is perfectly fine to drive, and the counter is only an indicator. They can't service it for a fortnight, so we shall see what happens between now and then, if anything.
One of those kids chemistry sets with the test tube of iron filings might help it misbehave ?? :lol:
My18 FPace, 25t, BRG, R Sport, Auto. 18 way mem Seats, ActiveLED, PrivGlass, ICTP, blis, cooled gloves, spare.
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected :oops:
My16 DS 180 ~ rejected :oops:


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Re: SERVICE POLL - UPDATED INSTRUCTIONS

Post by Barnsh » Tue Oct 30, 2018 10:42 am

I’ll bump this thread up so others are aware of it and can join in the merry game.
My18 FPace, 25t, BRG, R Sport, Auto. 18 way mem Seats, ActiveLED, PrivGlass, ICTP, blis, cooled gloves, spare.
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected :oops:
My16 DS 180 ~ rejected :oops:


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Re: SERVICE POLL - UPDATED INSTRUCTIONS

Post by PhilMabbots17 » Mon Jan 21, 2019 2:38 am

Barnsh wrote:
Tue Oct 30, 2018 10:42 am
I’ll bump this thread up so others are aware of it and can join in the merry game.
:thumbsup:
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Re: SERVICE POLL - UPDATED INSTRUCTIONS

Post by Ian_S » Mon Feb 11, 2019 9:41 am

Should we also be looking at subsequent intervals?

I have just had an oil service done as a precautionary measure, and the SDD reading was 6%, so not far away from the trigger, and the car has managed 13,381 miles. Assuming that where people measure, actual dilution is less than estimated, that seems like a reasonable result?
MY2016 HSE TD4 180


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Re: SERVICE POLL - UPDATED INSTRUCTIONS

Post by Barnsh » Mon Feb 11, 2019 10:54 am

Ian_S wrote:
Mon Feb 11, 2019 9:41 am
Should we also be looking at subsequent intervals?

I have just had an oil service done as a precautionary measure, and the SDD reading was 6%, so not far away from the trigger, and the car has managed 13,381 miles. Assuming that where people measure, actual dilution is less than estimated, that seems like a reasonable result?
We could Ian , but these initial results were distorted sonewhat as folk without the service indicator went the full 21k in blindness , plus some folks bought second hand and dealers didnt mention an oil change took place previously .

So the only true readings we got were from folk that bought new and thus new the history.
It’s an awkward one.

I suppose folks can always change their vote on a subsequent service , but only if they know the history.
My18 FPace, 25t, BRG, R Sport, Auto. 18 way mem Seats, ActiveLED, PrivGlass, ICTP, blis, cooled gloves, spare.
MY17 HSE 180 gone
My16.5 DS 180 b pillar tick ~ rejected :oops:
My16 DS 180 ~ rejected :oops:


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Re: SERVICE POLL - UPDATED INSTRUCTIONS

Post by Whooooooosh » Thu May 02, 2019 9:41 am

NoDiscoSport wrote:
Fri Aug 31, 2018 11:21 am
Even if those 12 reports were genuine that still leaves 71% of cars needing an oil service before 10,000 miles. Remove those and any wiith a pre-N010/N020 service message alert and 8 in 10 cars aren't reaching the half way point. Surely they would be better off now just admitting the obvious rather than carrying on this ridiculous charade. Or...

If, as reported elsewhere, they are lagging all the new cars to ameliorate this problem, could this be a preface to some good news for existing owners? Maybe there might finally be a recall to bring everyone up to the latest spec and minimise the effects of the original design flaw.
It looks like the percentages are moving in the right direction. Having said that it still ain't nearly good enough.

Based on the stats today and without excluding any, but assuming >24 months = over 10K miles, 73 of 191 have achieved over 10K miles before first service. That would mean 62% of cars are now being serviced around or before the half way point.
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