Service interval

Engine, Exhaust, Drivetrain, ECU Faults and Fixes
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Plumpton
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Re: Service interval

Post by Plumpton » Fri Sep 14, 2018 4:55 pm

My 18 plate Evoque loaner the other week had covered around 7k and oil service was also showing zero. I mentioned it when I dropped it off and was told it's ok, they will sort it. The previous loan car was just the same, maybe they are happy to leave their cars until they get to 21k?
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Zedman
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Re: Service interval

Post by Zedman » Mon Sep 17, 2018 7:49 am

Plumpton wrote:
Fri Sep 14, 2018 4:55 pm
My 18 plate Evoque loaner the other week had covered around 7k and oil service was also showing zero. I mentioned it when I dropped it off and was told it's ok, they will sort it. The previous loan car was just the same, maybe they are happy to leave their cars until they get to 21k?
Yep, that was my experience a couple of weeks ago too!
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Re: Service interval

Post by Zedman » Mon Sep 17, 2018 11:58 am

As a matter of interest to this thread, the driver at work has just come to notify me that the oil warning light has just come on on the company Ford Transit.
It was new in March and has just done 11,000 miles and the next service is due at 18,000 miles. Is it the same issues as the DS is experiencing?
The van does a mixture of short and long runs and has used a lot of Adblue in the 11,000 miles.
Dealer was pretty helpful and said he didn't think the oil needs changing but they would check out why the light is coming on!
MY17 HSE Black Auto in Fuji White. Ordered 24th April 2017. Build date 9th June 2017. Del 1st August.

The garage: 2013 Nissan 370Z Nismo, 2019 Yamaha Tracer 900GT, 2001 Suzuki GSX750.


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Re: Service interval

Post by Badgerface » Mon Sep 17, 2018 12:34 pm

Funnily enough -9, the JLR tech that came out to me yesterday from Gaydon arrived in an 18 plate Transit as well. It too had an oil change at 11000 miles recently, and he also advised that it drinks approx 1litre of Adblue every 300 miles. Which given the mileage that he does means a weekly/fortnightly refill.

I guess that us MY17 owners feel quite spoiled by comparison in terms of DEF range!
17MY HSE Luxury TD4 Ingenium 180ps - Aintree Green with Black Pack/ICTP/825w Meridian Audio
13MY HSE Luxury FL2 2.2 SD4 190ps - Baltic Blue with NO Oil dilution issues whatsoever!
12MY HSE FL2. 2.2 SD4 190ps - Sumatra Black - Gone


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Re: Service interval

Post by Zedman » Mon Sep 17, 2018 1:28 pm

Badgerface wrote:
Mon Sep 17, 2018 12:34 pm
Funnily enough -9, the JLR tech that came out to me yesterday from Gaydon arrived in an 18 plate Transit as well. It too had an oil change at 11000 miles recently, and he also advised that it drinks approx 1litre of Adblue every 300 miles. Which given the mileage that he does means a weekly/fortnightly refill.

I guess that us MY17 owners feel quite spoiled by comparison in terms of DEF range!
Yes I must admit that the Transit is using more Adblue than my DS which is quite a surprise! I keep the Adblue at work so I can see the usage!
MY17 HSE Black Auto in Fuji White. Ordered 24th April 2017. Build date 9th June 2017. Del 1st August.

The garage: 2013 Nissan 370Z Nismo, 2019 Yamaha Tracer 900GT, 2001 Suzuki GSX750.


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Re: Service interval

Post by Zedman » Tue Sep 18, 2018 11:27 am

Interesting article on FT today:

EU probes BMW, Daimler and VW over possible cartel behaviour
Brussels has launched a formal investigation into whether BMW, Daimler and the VW Group colluded to limit the development of clean emission technology for vehicles.
Margrethe Vestager, EU competition commissioner said: “If proven, this collusion may have denied consumers the opportunity to buy less polluting cars, despite the technology being available to the manufacturers.”
Read more here
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The garage: 2013 Nissan 370Z Nismo, 2019 Yamaha Tracer 900GT, 2001 Suzuki GSX750.


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Re: Service interval

Post by Woolmeister » Wed Sep 19, 2018 1:12 pm

Just back from booking my DS in for its second service during my ownership. I had to go to the dealers because it needed the DEF topped within 200 miles and I wasn't prepared to risk waiting until the service for the DEF top-up. Why can't the DEF range and service interval be roughly the same?!? :evil:

The service desk person seemed very surprised that my car needed servicing so soon, stating that "it probably just needs the service light resetting and shouldn't be due for a service until September 2019". :shock:

I made it obvious that I was familiar with the contents of JLRP00100 but still seemed adamant that I "wouldn't get a service under warranty". :roll:

First service: 16972 miles (21,000 mile service undertaken and oil and filter replaced - they also deducted this from my service plan (which is technically correct in accordance with JLRP00100 as it equates to approximately 80% of its first service interval))

Current mileage: 28,765 miles

Service Due: 1,010 miles (which we all know will suddenly plummet to 0 within a very short distance)

I've covered roughly 12,000 miles (<75%) since the last service, but some 13,000 miles short of the second service interval (supposedly 42,000 miles).

I'll be taking my oil sample and sending it off to Millers to measure the actual - not estimated - oil dilution percentage.

Let's see what happens on Monday... :lol:


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Re: Service interval

Post by Badgerface » Wed Sep 19, 2018 1:15 pm

In theory, that should be an FOC oil and filter change under warranty. Not a full service.

Are they proposing to charge you for this?
Last edited by Badgerface on Wed Sep 19, 2018 1:15 pm, edited 1 time in total.
17MY HSE Luxury TD4 Ingenium 180ps - Aintree Green with Black Pack/ICTP/825w Meridian Audio
13MY HSE Luxury FL2 2.2 SD4 190ps - Baltic Blue with NO Oil dilution issues whatsoever!
12MY HSE FL2. 2.2 SD4 190ps - Sumatra Black - Gone


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Re: Service interval

Post by Woolmeister » Wed Sep 19, 2018 1:15 pm

At this point it sounds like they are proposing to charge it to my service plan, yes.

Which means that my 5 year service plan will been depleted of service credits before the car is 2 years old, having covered less than 30,000 miles.
2019 Škoda Kodiaq 2.0 TDI 190 DSG Sportline in Quartz Grey
Opening Panoramic Roof, Virtual Cockpit, Canton Sound, Adaptive Cruise Control, Adaptive LED Headlamps, Heated Steering Wheel, Reverse Camera, Side Steps

GONE - 17MY HSE Auto 180 - JUNK


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Re: Service interval

Post by Badgerface » Wed Sep 19, 2018 1:17 pm

I would argue the point that the vehicle is not due a second service yet, and that the oiled and filter need replacing again under JLRP00100 as the vehicle has covered <16000 miles since the last service. Therefore the bulletin still applies.
17MY HSE Luxury TD4 Ingenium 180ps - Aintree Green with Black Pack/ICTP/825w Meridian Audio
13MY HSE Luxury FL2 2.2 SD4 190ps - Baltic Blue with NO Oil dilution issues whatsoever!
12MY HSE FL2. 2.2 SD4 190ps - Sumatra Black - Gone


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