Tailgate/bootlid closing on my head...

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norstar
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Tailgate/bootlid closing on my head...

Post by norstar » Fri Aug 26, 2016 5:32 pm

Has anyone else had an issue with the HSE gesture tailgate opening or closing erratically? For instance, my wife was loading the shopping into the back of the car just now when the car beeped and shut the lid on her head. Really hurt her.

Then, whne we got home, as i walked past, the bootlid opened into me and knocked me backwards.

It did it yesterday when i was loading the car as well.

I can't see any one factor that remains the same. It does it when theres a key in your pokcet, and it shut on my wife when she didn't have a key.

Really annoying. We are both scared of it now and worried it'll trap our five year old.
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Re: Tailgate/bootlid closing on my head...

Post by Chippy » Fri Aug 26, 2016 6:23 pm

That's really eerie. I hope you can get it sorted and that JLR have a fix before I get my replacement in December.

I didn't really want it but the previous standard electrical boot lid isn't available here on MY17 which mine will be.
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Re: Tailgate/bootlid closing on my head...

Post by depicus » Fri Aug 26, 2016 6:48 pm

I would think that sounds like a dodgy key button, maybe shorting - maybe try changing to the spare key and see if that solves it but either way report to the dealer.
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Re: Tailgate/bootlid closing on my head...

Post by Barnsh » Fri Aug 26, 2016 6:53 pm

I'd send that to cust relations on this forum. If it doesn't sense a key will it close the lid?.
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Re: Tailgate/bootlid closing on my head...

Post by simon » Fri Aug 26, 2016 11:34 pm

Take it to your dealer. Waiting for customer relations here is a waste of time. They will only tell you to go to your nearest 'retailer' anyway. It's their standard fob off to be honest.
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Re: Tailgate/bootlid closing on my head...

Post by philn » Fri Aug 26, 2016 11:42 pm

Agree with Simons comment, back to dealer - dangerous.
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Re: Tailgate/bootlid closing on my head...

Post by Muddywheels » Sat Aug 27, 2016 9:43 am

Mine has done this twice with key in pocket and I think I may of caught button - not happened since I got shielded pouch for key :?

Twice I've found my garage door open with everything ready for stealing because the fob button had obviously been knocked so never have that in my pocket now :oops:
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Re: Tailgate/bootlid closing on my head...

Post by philn » Sat Aug 27, 2016 11:16 am

Doesn't explain it shutting on his wife when she didn't have the key!.
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Re: Tailgate/bootlid closing on my head...

Post by Muddywheels » Sat Aug 27, 2016 12:13 pm

Mine shut on me as I leaned in boot but key was in pocket and must have activated :?

I don't have the gesture tailgate - I thought I did when I ordered but that's another story :roll:
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Re: Tailgate/bootlid closing on my head...

Post by depicus » Sat Aug 27, 2016 1:07 pm

philn wrote:Doesn't explain it shutting on his wife when she didn't have the key!.
Maybe a dodgy close button then, either way looks like a dealer fix.
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