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Hi,

Here some statistics and metrics after our first service at 31400 incl. Oil analysis (first oil change):
Average fuel consumption: 7,7 l/100km
Average AddBlue consumption: 1,3 l/1000km
Oil dilution: 5,8%

Histogram of travel length:
0-10km 26,6%
10-30km 19,4%
30-70km 42,4%
70-200km 10,7%
200-500km 1,0%

Service counter:

It is interresting that at the time where the Service counter has not counted down we used the pre-heater before every trip. Maybe a helpfull info.

Oil check result: (sorry it's german)
 

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9els said:
I want to do a "half way to service" oil change - is there a way to reset the oil dilution counter my self?
Some time ago I found somwhere this text:

First you have to open the bonnet
Turn the ignition key to the "ON" position without starting the engine, If your car has push-button start, press the "Start" button without touching the brake pedal.
Open the driver's door
Hold the accelerator and brake pedals all the way down until you see SERVICE RESETTING in the dash
Turn off your car and start the engine to see if the warning went away.

(I never tested it by myself)
 
Just had a really good JLR experience which I know may be a rarity these days but I have a MY17 DS and in the handbook it clearly states that driving style may require the need for oil changes between scheduled services.

My car was booked into Hatfield's Shrewsbury today for an MOT and I happened to mention that my oil service was due in 1650 miles. The car was serviced in Oct 18 And has done 10000 miles since (5K mine since June) and without even asking, they told me they would put in a claim to JLR for a free oil change. As long as the car had done under 55K they were able to do it so I'm really happy as I wasn't expecting anything.

Nice to have a good local dealer with exceptional customer service.
 
Great to hear a good experience for once! Remember it's always in the dealer's interests to do warranty/goodwill work if it's covered by JLR (or the insurance company if it's an extended warranty) as they are paid for it! In fact it can be quite a nice little earner for a dealer, which is why the manufacturers now are much stricter on checking if it really needs doing, as a few dealers have worked the system in the past! The labour rate they get paid is a bit less than they charge retail, but still profitable.
 
2017 Discovery Sport SE Tech. Bought November 2018, 10,500 miles, dealer serviced for 2 year 21,000 miles. Covered 8,400 miles, service indicator came on! Dealer response "It could be the filter (which one?) or oil viscosity problem (WTF does that mean 🙈)! May or may not be covered under warranty! Can I book it in for check, courtesy car not available to end of November, yet their forecourt littered with ex demonstrators.......time to p/x for a bike 🤬
 
DiscoG said:
Hi,

Here some statistics and metrics after our first service at 31400 incl. Oil analysis (first oil change):
Average fuel consumption: 7,7 l/100km
Average AddBlue consumption: 1,3 l/1000km
Oil dilution: 5,8%

Histogram of travel length:
0-10km 26,6%
10-30km 19,4%
30-70km 42,4%
70-200km 10,7%
200-500km 1,0%

Service counter:
service-counter.JPG
It is interresting that at the time where the Service counter has not counted down we used the pre-heater before every trip. Maybe a helpfull info.

Oil check result: (sorry it's german)
oil-check.JPG
That's interesting with the pre - heater , I'm guessing that's upping the engine temp so that regeneration is working correctly almost straight from standstill , no cold journeys. . But then I'm thinking that pre- heater is just on till the engine is hot , so why does it make such a big difference over so many miles in a row. It's almost like saying if the engine is never cold we don't get oil dilution ??
Mmmm...
 
Discofrustrated said:
2017 Discovery Sport SE Tech. Bought November 2018, 10,500 miles, dealer serviced for 2 year 21,000 miles. Covered 8,400 miles, service indicator came on! Dealer response "It could be the filter (which one?) or oil viscosity problem (WTF does that mean 🙈)! May or may not be covered under warranty! Can I book it in for check, courtesy car not available to end of November, yet their forecourt littered with ex demonstrators.......time to p/x for a bike 🤬
Your car is pretty "average" according to the service poll and an audit of 98 user accounts about premature oil changes (8,306 miles) further up the thread. Depending on the status of N289 your estimated oil dilution is either 6% (not installed) or 10% (N289 installed). You need an oil and filter change either way,

The car has a systemic fault that can't be fixed and therefore, by rights, JLR should stump up, especially if you came into this believing that you would get 21K / 2 years between services. But what they are going to tell you - in all likelihood - is that you have used the wrong driving style and on that basis ask you to pay for the oil change. It is bollox of course but, hey, we are rich enough to drive Land Rovers, welcome to JLR.

Its happened thousands of times already and will keep happening until the cows come home. Thats you and me, btw, JLR's "cash cows". :D
 
Yep and everything he said is true, now with the new ved rates from April 2020 buying a JLR just doesn't make any sense at all :lol: as somebody has posted they are to little to late and rushing to catch up they make mistakes.
 
ntc said:
Yep and everything he said is true, now with the new ved rates from April 2020 buying a JLR just doesn't make any sense at all :lol: as somebody has posted they are to little to late and rushing to catch up they make mistakes.
Anyone care top summarise the 2020 changes in VED for the various DS models / engines as a result of changing to WLTP from NEDC emissions figures?

I've Googled around but have failed miserably! All the LR and dealer sites say 'avoid by buying before April', but not what I'd be saving.
 
ntc said:
https://www.landrover.co.uk/offers-and-finance/ved.html
TBH I was hoping for a bit more than 'it's going up to £960'. What was the emissions, old vs new, what was the old tax rate, isn't it a band lower as the DS is now RDE2 compliant so isn't penalised, etc.

Apparently the 'up to £960' means tax is going up by a figure of 'up to' an additional £960, not that the tax is 'up to' a flat £960. Lovely phrasing there.
 
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