[Rafael]

Don't think so. Seem to recall that the Service Due alert appears when car says it's ready and is not just dependent on time/mileage but also takes into account the type of driving undertaken

 

[Rafael]

After over 6 months of trying, I finally got this issue fixed yesterday. Dealer had a recall on the car for Q624 and also Q627 (Service required message not appearing on the car) and when applied they automatically solved the problem of the service due message appearing on the app.
However, the dealer did say that the car required an oil change and after only 11,900 miles!
At least this work was all done under warranty.

Same here. Car in for something else, so got them to fix Q627 and Q624 while it was there. So this morning I get "Service due in 700 miles". According to the dealer this is because the service interval on some Ingenium engines was wrongly set to 1 year. The 700 miles seems to be code for "end of 12 months", since it hasn't changed in the last 45 miles! So it's another trip to the dealer to get the interval reset - apparently they may have to do an oil change as part of the process. Looks like your dealer was a bit more up to speed on this!

Well, it took 3 attempts and to be fair, they were flummoxed by it at first, but eventually got a response from JLR and could thus apply the fix.
It was annoying though that at 2nd attempt in November last year, they did some other updates and deleted all the saved destinations in the sat-nav.

 

[Rafael]

After over 6 months of trying, I finally got this issue fixed yesterday. Dealer had a recall on the car for Q624 and also Q627 (Service required message not appearing on the car) and when applied they automatically solved the problem of the service due message appearing on the app.
However, the dealer did say that the car required an oil change and after only 11,900 miles!
At least this work was all done under warranty.

 

[Rafael]

Just turned 10,000 miles and still have the service due message on the app. Tried to photograph the oil warning message, but every time I have my phone ready - the message fails to appear and when I forget - there's the message.

 

[Rafael]

Well, car went to the dealer this morning.
There was a lot of puzzled looks and shrugging of shoulders when I outlined the two problems.
The Service Due message I could demonstrate from the app, but not of course the oil warning as that just disappears after a couple of seconds.
The technician checked the car over - including the oil level on the dipstick, but couldn't identify the fault.
So, he's now waiting for me to send photographic evidence of the oil warning and has a screenshot of the Service Due message which he's to take up with LR.
That's 3 hours of my life that I won't get back.

 

[Rafael]

Fault is still showing, so I contacted my dealer this afternoon and car is going in next Friday to be checked.
I'll let you know how it goes.

 

[Rafael]

My DS, first registered in November 2015 has covered 8910 miles.
A few days ago, on the InControl App, a Service Due Alert message appeared advising that my car is due for a service.
This coincided with an occasional message (on first start up of the day) saying that the oil level is low. This message did not stay, but disappeared once the tyre setting message had been displayed. I checked the oil level on the dipstick and it is showing full.
I spoke to my dealer who says that maybe due to the type of driving I have been doing (!!) the car needs an oil and filter change.
Anybody else had a similar experience?

I have had the same issue, alert message appeared at 10,000 miles. Service department believe that service interval setting has not been updated for 2.0L engine and will reset the system when the car goes in for work next week.

Dealer has reset the service interval and the warning on the app has now disappeared. Car has done 10,200 miles and has now had a second Ad Blue top up. EGR module has been updated, will be interesting to see if the affects the DEF consumption and the MPG

Many thanks

 

[Rafael]

Freeloader - any update to report?
(I'm still getting the occasional error message)

 

[Rafael]

Not had the Service warning, but have had several instances of Oil Level Critically Low on start up. Disappears with Tyre Pressure message. Oil check showed it up to the full mark. Only done 5.9k since Sept, so you wouldn't expect anything different.

Just wondering if there is a sensor fault (bad batch maybe). Anyone else suffering this 'Feature'?

That's identical to mine.
Have you contacted your dealer?

 

[Rafael]

Can you let me know how you get on? Thanks

 

[Rafael]

Majority of mileage has been done on motorways/A roads, although there are some short urban journeys as well.
I don't think any of my motoring can be described as arduous.
I recall others have said that the Service Due Alert does appear much earlier than is really necessary.
Knowing if the car also asks for a service will help.