I'm hoping that some of you might be able to offer some advice. I need to know whether or not I'm over reacting. We ordered our DS HSE on 30/6/15 and were told that delivery could be Oct / Nov. At the time of ordering we were told that the dealer would 'keep in touch'. We have had a hectic time recently with me having planned surgery and 3 ill elderly parents etc etc so we hadn't really twigged that we hadn't heard from the dealer. So, we were passing yesterday and called in to see if we could find out when our new car was due. Firstly the salesman we were dealing with had left and then when the 'new' salesman logged on to our details we were told that the 'lock down' date had passed on 10/8/15!!!! The 'new' salesman was apologetic and very helpful and sympathetic. We had wanted to change one of the options we had added to the order - to remove 3rd row air con vents and add privacy glass. Apparently we can retro dealer fit privacy glass which they have agreed to fund. We might ask for this to be changed to dealer fit window blinds instead. My first question is - does anyone have an opinion as to whether privacy glass or blinds on all rear windows would be better to help keep the rear of the car as cool as possible ( for our dog). My second question is - since the dealer has messed up big time by not informing us of our 'lock down' date - my husband was thinking about changing the colour too- would I be in order to ask for some mats and / or mud flaps and / or load liner too? I would really appreciate your advice. Many thanks.