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Power Steering Failure

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247K views 424 replies 116 participants last post by  Ashok  
#1 ·
Well it was going so well! 26 months in and no issues then started up Last Tuesday after a short run home from work and ping power assistance reduced warning with some additional associated warnings.
Let me tell you now you need PAS on a 2 ton car!
Drove back to work (around 5 miles) and it kicked back in after a couple of miles - glitch I hoped - nope after restart back again and to dangerous to risk any further driving.
Waited ages for LR assist who eventually sent the AA who did their best to no avail. Car recovered following day to dealers and I eventually got a courtesy car - Jag EPace nice to drive but not really that practical but does have operating PS.
Not heard of this fault before - AA suspect alternator fault - still awaiting update from dealer. Car has only done 17k
 
#28 ·
I think the mentality is that the power assistance is a luxury addition to the car, and that if the steering still works it's not a safety issue.

However given that the steering is so heavy with no assurance due to the geometry changes, anyone slight of build or not built like Anthony Joshua is going to struggle.

The inability to steer the vehicle is catastrophic, loss of power assistance inconvenient as it may be, is not.
 
#31 ·
shouldvegotamerc said:
As usual DVSA is waiting for someone to be killed. Welcome to the brave new world.
If Landrover don't report it as a safety issue to a DVSA nothing will be done , unless as I posted further up in this merged thread , that owners report it to DVSA themselves on the link I provided. Recalls through DVSA are all self initiated by manufacturers so as you can guess they are reluctant to report it themselves.....daft system imo.

The DVSA will act if it gets several reports from owners m they put a case to JLR when I and a few others reported the BPillar as unsafe welding.
 
#32 ·
Dashnine said:
I think the mentality is that the power assistance is a luxury addition to the car, and that if the steering still works it's not a safety issue.

However given that the steering is so heavy with no assurance due to the geometry changes, anyone slight of build or not built like Anthony Joshua is going to struggle.

The inability to steer the vehicle is catastrophic, loss of power assistance inconvenient as it may be, is not.
Have you actually tried steering one of these at 60 mph on a wet, uneven, dark and twisty road surface and then had the PS drop out totally without warning? It is irresponsible to state that this failure couldn't be catastrophic in the wrong circumstances. If it were mandatory for all drivers to undergo a course of instruction on how to deal with such a failure and then prove to an examiner in a skills test that they could perform the manoeuvre safely, you might have a point. Otherwise you have to imagine the circumstances I have described - a bit like this, perhaps:

AB4D said:
LRDSSport, manual 190 2.2 engine. 2015 March.
A few days ago I had total loss of my power steering while driving on a busy twisty B road. Luckily I managed to control the car and park up (not easy).
 
#33 ·
Look up the meaning of catastrophic. I don't disagree with the impact the EPS failure has, and it's a significant failure certainly but the wrong word is being used here - catastrophic? no.
 
#34 ·
If I google Catastrophic Failure there is a largely unanimous consensus of opinion that "A catastrophic failure is a sudden and total failure from which recovery is impossible."

Therefore, please don't troll me for saying this, because steering is still possible, albeit through use of extreme effort, it cannot be considered catastrophic. Had steering been impossible, effectively completely locking the steering wheel's movement, then I would quickly agree to it being catastrophic failure.
 
#35 ·
Anyway, LR Assist have been to check out my car and agrees that it is likely to be a motor failure due to sheared bolts(patently not designed for the job) . Removed power cable to motor and I drove car the one mile home, it was very tricky and I did wonder if I would be insured as it is not really roadworthy!!
LR Assist have arranged for car to be uplifted in the morning and taken to Lloyd's Carlisle for repair, they will bring a courtesy car with them.
 
#37 ·
The outcome of loosing fluid would still enable a person ( who has sufficient strength of arm) to control it , however the sheering of bolts could render steering totally inoperative.

It depends on the outcome and who's driving whether this would be categorised catastrophic.

What might be scarey and troublesome to one driver , may be catastrophic to another , remember these vehicles can be driven by disabled with the wheel rotating knob fitted.
How would folks cope in that circumstance .

As above I'd report it to DVSA at least you've done your bit for others that may face this issue that aren't built like Popeye.
 
#38 ·
Discovery now uplifted to Carlisle and I have been given a quite nice Mitsubishi Outlander PHEV to use in the meantime. Does anyone have an opinion on these cars?
 
#39 ·
PedroT said:
Discovery now uplifted to Carlisle and I have been given a quite nice Mitsubishi Outlander PHEV to use in the meantime. Does anyone have an opinion on these cars?
For that you need Muddywheels, our other and seemingly mostly retired mod as he switched from the DS to the PHEV. Think he did a write up on it if you search his posts.

I had a non PHEV Outlander (2014) and was distinctly unimpressed and sold it in 6 months or so for the DS mainly as it wasn't a patch on the previous model (2010) and the auto box wanted to rev the engine up to 4K like it was a petrol before it would change up. Also, it was if they'd paid for the new body and engine by decontenting all the good stuff the earlier model had.

Bit of a shame both forum mods no longer drive a DS.....
 
#43 ·
Dashnine said:
PedroT said:
Discovery now uplifted to Carlisle and I have been given a quite nice Mitsubishi Outlander PHEV to use in the meantime. Does anyone have an opinion on these cars?
For that you need Muddywheels, our other and seemingly mostly retired mod as he switched from the DS to the PHEV. Think he did a write up on it if you search his posts.

I had a non PHEV Outlander (2014) and was distinctly unimpressed and sold it in 6 months or so for the DS mainly as it wasn't a patch on the previous model (2010) and the auto box wanted to rev the engine up to 4K like it was a petrol before it would change up. Also, it was if they'd paid for the new body and engine by decontenting all the good stuff the earlier model had.

Bit of a shame both forum mods no longer drive a DS.....
Yep I'd love to be driving one , just sad JLR couldn't build a good one with three attempts 😂😂
 
#44 ·
Barnsh said:
Dashnine said:
PedroT said:
Discovery now uplifted to Carlisle and I have been given a quite nice Mitsubishi Outlander PHEV to use in the meantime. Does anyone have an opinion on these cars?
For that you need Muddywheels, our other and seemingly mostly retired mod as he switched from the DS to the PHEV. Think he did a write up on it if you search his posts.

I had a non PHEV Outlander (2014) and was distinctly unimpressed and sold it in 6 months or so for the DS mainly as it wasn't a patch on the previous model (2010) and the auto box wanted to rev the engine up to 4K like it was a petrol before it would change up. Also, it was if they'd paid for the new body and engine by decontenting all the good stuff the earlier model had.

Bit of a shame both forum mods no longer drive a DS.....
Yep I'd love to be driving one , just sad JLR couldn't build a good one with three attempts 😂😂
To be fair it wasn't JLR who screwed up the first one, wasn't it a tracker installer or someone who cut a loom installing the system? Just think, it could have been a good 'un and what might have been!
 
#45 ·
You can surmise all you like.....I still put the blame firmly at the door of The Cravat! :lol: :lol: :lol:

"Why should design report to engineering? Engineering should (and will from now on) report to design.....after all, I am God!"
 
#46 ·
Dashnine said:
Barnsh said:
Dashnine said:
For that you need Muddywheels, our other and seemingly mostly retired mod as he switched from the DS to the PHEV. Think he did a write up on it if you search his posts.

I had a non PHEV Outlander (2014) and was distinctly unimpressed and sold it in 6 months or so for the DS mainly as it wasn't a patch on the previous model (2010) and the auto box wanted to rev the engine up to 4K like it was a petrol before it would change up. Also, it was if they'd paid for the new body and engine by decontenting all the good stuff the earlier model had.

Bit of a shame both forum mods no longer drive a DS.....
Yep I'd love to be driving one , just sad JLR couldn't build a good one with three attempts 😂😂
To be fair it wasn't JLR who screwed up the first one, wasn't it a tracker installer or someone who cut a loom installing the system? Just think, it could have been a good 'un and what might have been!
Sort of .,, the car was in their care , but worked on by tracker, in dealers workshop. However when he had a problem no help was provided by anyone. Tracker stated they were surprised by the attitude as the dealer was the customer at that point.
Anyway Two was enough 😂
 
#47 ·
Anyway back on topic.
I see there is another Evoque with sheered steering bolts on Twitter so this is across both models.
 
#48 ·
Surely if a bolts shearing issue extends to more than a handful of cases then it must be an item for recall and replacement bolts. I don't think it will be a case of bolts loosening as failure was sudden with no warning.
The repair for this failure is likely to be new motor plus fixings plus new Steering Rack, they won't be bothered drilling out broken studs and retapping threads. So much better surely to initiate a programme of checking all likely vehicles and changing bolts before they are ready to shear off. Proper fix ultimately will be to size up bolts for future builds.
Just had Lloyd's on phone telling me steering racks are on "back order" , so I'll need to get used to this Outlander PHEV!!!
 
#49 ·
The story on mine was that the bolts had corroded which led to the failure, which would imply that the wrong specification of bolt material rather than just a fatigue fracture, I think?

I've had a nice engineer from DVSA on the phone to follow up my report, so it appears that they are looking into it, rather than just noting it.
 
#50 ·
Bottom said:
The story on mine was that the bolts had corroded which led to the failure, which would imply that the wrong specification of bolt material rather than just a fatigue fracture, I think?

I've had a nice engineer from DVSA on the phone to follow up my report, so it appears that they are looking into it, rather than just noting it.
👍

They are really nice folk, the guy I spoke to was telling me he was glad I reported my concerns , he wished more people did.
He also explained that they felt powerless as they can only feed back to JLR their concerns However their concerns carry more weight than us poor customers 😀
 
#51 ·
An update on my steering issue:- currently waiting for back order of spares(rack etc) and running a hire car courtesy of my extended warranty. We are going on holiday for 3 weeks and suggested to Landrover that they might like to have hire car back as I won't need it, however they told me to hang on to it as parts not expected until week after we get back.
That's some length of a back order, wonder if lots of steering motors are shearing bolts as it's not something we hear much about!!