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Discussion Starter · #1 ·
hi, I am new here so hope this is in the right place, And really sorry for the long post.

Firstly I would like to say I really, really enjoy my DS. But like all I have come here for some help.

I have had the car new to me as of April this year but have a question that i would like your help on.

The interior of the car. the drivers, and both rear passenger door are the same, (see pic) how ever the front passenger door is different. I have got my local garage to look at this and is a miss build. (Just my luck).

Would like to know what you all think should be right. I might be wrong, but as it is the HSE i think the front passenger door is the right one?

here is the build list if it helps. and pic attached.

16-Way D&P Mem Htd Front Seat Pack
2.0l I4 AJ200 Dsl Hgh NFE Harness
20" Style 5089 Silver
2020 Model Year Parts
235/50R20 104W All Season Tyres
2nd Row Headrest Man Height
3rd Row Seats-Manual Fold
434 MHz/non UWB Door Lock Frequency
5 Door
60/40 Slide & Recline
60:40 Fldg M Sld&Rcln w/Tip ARst CtrHR
60:40 Fldg MSld&Rcl LdThru A/Rst Ctr HR
A/C Refrigerant - HF01234YF
ACC + Stop/go
AEB-Lev2 Cty & URB+PED
All Terrain Progress Control
All Wheel Drive
Ambient Lighting - 2
Android AutoTM (subject to availability)
Apple Carplay (subject to availability)
ATC Aircon + Row 2 Vents
Auto 9Spd+Drv Sel P/sht Spt M
Auto High Beam Assist
Automatic Headlamp Levelling
Badge - Discovery Sport R-Dynamic
Badge - HSE
BBUS with Tilt Sensor
Blind Spot Assist
Bmpr Lwr Vlc - Corris Grey
Body Coloured Painted Roof
Bodyside Cladding - Painted
Brake Calipers Unbranded / Unpainted
Brake Reservoir Cap-Pictorial
Bumpers- Body Coloured Sport
CCR Centre Console
CCR Centre Console Top Finisher
CCR Cockpit
CCR Door Casing - Core
CCR Front Bumpers
CCR Headlining
CCR Pony Pack
CCR Rear Bumpers
CCR Seats
Connected Nav Data
Connected Nav Pro
Console & Armrest
Console Lid PVC
D240 Badge
DAB (Digital Audio Broadcasting)
Daytime Running Lamps
Deployable Scuttle Air Bag
Diesel Fuel
Disc Brake Size Frt 18/RR 17
Door Armrest - Triton Grain
Door Lock Shields
Door Lock/Unlock Front
Door Stitch - Red
Door Trim Panel - TPO/PVC
Double Locking
Drv/Pas Elec Ft Seat Memory
Dual Note Electric Horn
Dynamic Drive Line
E Approval Label
Ebony / Ebony
Ebony Headlining
Electric Engine Battery-MHEV
Electric Heater (PTC)
Engine Power Source - 240/500
English/UK Literature Pack
EU6d Dsl Temp Emission
Euro/Russia 3YR Connected Service Pack
Ext Mirror Finish - Body Colour
External mirrors convex
Family Badge - Discovery - Shadow Atlas
Filler Neck Dsl - Active
Finisher-Titanium Mesh
Floor Mats - Carpet
Foot Pedal - Metal Finish
Front and Rear Parking Aid
Front Headrest Manual Height
Front Seat Bolster - Power
Front Seat Lumbar - 4 Way
Front spring load -Class G
Fuel Filler Flap - Central Locking
Fuel Label - ROW
Grille - Dark Atlas
Halewood Plant (UK)
Headlamp Operation RHD -left justify
Heated Front Washer Jets (Windscreen)
Heated Front Windscreen
Heated Seats- Driver and Passenger's
Heated Steering Wheel
Htd/P-Fold/A-dim drv only/App.Lght Mrror
Intelligent Emergency Braking
Interior Enviroment Pack 87
IP - PVC Triton Grain
IP Contrast-Ebony/Ebony
Isofix Hard Pnt Attach-Fr Pass
KSK Cabin Harness
KSK Engine Bay Harness
KSK Infotainment Harness
KSK Instrument Panel Harness
L550 - Discovery Sport
L550 2.0D I4 AJ200 High AWD 5DR SWB
Label - A/C Charge
Land Rover
Leather covered gear knob
LESS 2nd Row Headrest Fore/Aft
LESS 2nd Row Headrest Winged
LESS 3rd Row Heating/Cooling
LESS Active Transmission Warming
LESS Adaptive Damping(passive)
LESS Air Quality Sensing.
LESS Auxilary Lamps ( Fog )
LESS Auxiliary Power Socket/USB
LESS Badge Removal
LESS Baidu Carlife
LESS Bespoke SVO Content
LESS Brake Reservoir Label
LESS Cabin Air Quality
LESS CE Device Charging
LESS Charge Point -Elec Battery
LESS Charging Equipment
LESS Chassis Upgrade Pack
LESS Clear Exit Detection
LESS Climate Control - Cooling Vents
LESS Cold Climate Pack
LESS Configurable Driver Modes
LESS Convenience Pack
LESS Cushion Extension
LESS Dealer Fit Accessory
LESS Directional Indicators
LESS Drive Pack
LESS Driver/Pass Seat Articulation
LESS Electronic Road Pricing
LESS Emission Label
LESS Engine Block Heater
LESS Export Shipping Requirements
LESS Ext Sound (ENG) Enhancemt
LESS Exterior Pack
LESS Fire Extinguisher
LESS First Aid Kit
LESS Flare Holder
LESS Fleet and Business Pack
LESS Front Headrest Fore/Aft
LESS Front Headrest Winged
LESS Front Number Plate Fixing
LESS Garage Door Opener
LESS Garage Door Opener(Homelink)
LESS Head Up Display
LESS headlamp Washers
LESS Hot Climate Pack
LESS InControl Apps
LESS InControl Pack
LESS Int Head Impact Protection (Upper)
LESS Internal Sound Enhancemt
LESS KD Spec
LESS Leisure Activity Key
LESS Loadspace Nets/Mouldings
LESS Loadspace Stowage Rails
LESS Park Assist
LESS Park Pack
LESS Premium Pack
LESS Pyrotechnics
LESS Rear Heating/Cooling
LESS Rear Number Plate Fixing
LESS Rear Seat Entertainment
LESS Rear Seat Recline
LESS Reverse Traffic Detection
LESS Seasonal Tyres
LESS Seat Massage Front
LESS Smartphone Pack
LESS Solar Attenuating Windscreen
LESS Special Build Requirement
LESS Tailgate finisher
LESS Technology Pack
LESS Tow Hitch Receiver
LESS Trailer Hitch Guide
LESS TV Receiver
LESS Warning Label
LESS Warning Triangle
LESS Water Wading Aid
LESS Weather Protection Seal
LESS Wheel Packs
Locking wheel nuts
Manual Adj. Third Row Seats
Map Pocket - Mounted
Mapcare - Euro/Russ 3yr
Medium Engine Cooling
Meridian Surround Sound System
Miko/PVC
MPH/KPH Speedometer
Nav - Reg 1 Europe
Navigation Centre
NGI Head Unit - Mid
No Onboard TV
Online Pack
Paddle Shift - Black
Passive Entry/Push Button Start
Perimetric and Volumetric Protection
Pictoral -Air bag label -ROW,Jap,Mexico
Power Pack 1(Row 1 USB)
PowerPack 11
Premium LED Headlights w/Signature DRL
Privacy Glass
R-Dyn Ext/Nrvk Blk Grl Srnd/Less Blk Pck
R-Dynamic HSE 240PS Auto
Rear Centre Head Restraint
Rear Spring Load - Class M
Rear View Camera
Red Stitching
Remote
RHD
Roof - Fixed Panoramic
RR Centre Armrest & Cupholder
Sd Dr Trdplate Frt Illum/RR Metal R-Dyn
Seat Belt - Standard EU
Seat Cushion Power Fore/Aft
Seat Cushion Power Height
Seat Cushion Power Tilt
Seat Squab Power Recline
Sensor Occupant (ROW) with PACOS)
Service Distance 34,000 km
Service Interval 24 Months
Side Vents - Gloss Black
Single Radio Tuners
Smart Rear View Mirror
SOS/Assistance Call
Standard Wheelbase (SWB)
Starter System - FEAD Integrated
Steering Column Lock
Steering Wheel - Leather/Chrome
Tailgate/Bootlid-Powered
Tank Dsl Std Filter
Telematics TCU Module - ROW
Terrain Response 2
TFT Virtual Instrument Cluster
Thermal Encapsulation Covers
Towbar-Electric Deployable
Towing Eye - Body Col/Narvik Black
TPMS Warning Light Spec 20%
Trim level 3
TSR/ Adaptive Speed Limiter
Tyre Pressure Monitoring System
Tyre Recommended Plate - non English
Tyre Repair System(IMS)-High
Tyres Pirelli
United Kingdom
Upper/Lower Active Vanes
Urea Emission Tank
Vehicle Protection Cat 1
Version - R-Dynamic
VIN format - EEC
Voice Control
Whole Vehicle Type Approval

This is what the rest of the car has

Grille Hood Automotive lighting Automotive design Grey
Motor vehicle Automotive design Automotive tire Car Vehicle door


this is the odd one out, Hood Grille Automotive lighting Motor vehicle Automotive design
Car Automotive design Personal luxury car Motor vehicle Automotive exterior
 

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Someone posted the exact same question on Facebook a couple of months ago. Was it you?

From looking at pictures of other HSE on Autotrader the smooth finish looks like the correct trim.

What have the dealer said? If the door cards don't match each other then clearly it's a problem and should be put right. I'm not really sure what the discussion point is or how they could have any argument. Did you buy it new? Why wasn't this spotted at PDI or on delivery?
 

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I have a 2020 discovery hse dynamic and the correct finish is the smooth one
 

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Discussion Starter · #4 ·
Someone posted the exact same question on Facebook a couple of months ago. Was it you?

From looking at pictures of other HSE on Autotrader the smooth finish looks like the correct trim.

What have the dealer said? If the door cards don't match each other then clearly it's a problem and should be put right. I'm not really sure what the discussion point is or how they could have any argument. Did you buy it new? Why wasn't this spotted at PDI or on delivery?

Hi yes it was me, and i also agree with you all after my looks on Autotrader that the correct trim is the smooth on for the HSE.

I have taken it to the dealer, who have said that yes it need to be be change, but correct door and the only one, front passenger one is wrong??!!?? so will get the none smooth on for it?? which i believe is the S or SE spec.

brought it 2nd hand in April this year from main dealer.

so as the dealer is saying that the right one is the none smooth one, (think it easer to change just one door the 3) i wanted to get my fact right befor i get in a debate with them.
 

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Surely it’s not for you to worry about, it’s down to the dealer to work out what door card needs to be ordered and fitted? I wouldn’t stress about it, they know there’s a problem so let them deal with it
 

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Hi yes it was me, and i also agree with you all after my looks on Autotrader that the correct trim is the smooth on for the HSE.

I have taken it to the dealer, who have said that yes it need to be be change, but correct door and the only one, front passenger one is wrong??!!?? so will get the none smooth on for it?? which i believe is the S or SE spec.

brought it 2nd hand in April this year from main dealer.

so as the dealer is saying that the right one is the none smooth one, (think it easer to change just one door the 3) i wanted to get my fact right befor i get in a debate with them.
The dealer will put the VIN number of your car into the JLR parts system and it will tell them exactly which door card to order. If I were you, I’d ask for a copy of that (showing your VIN) and then you‘ll know that what is ordered is correct. If it turns up textured, then that’s the right one. Different vehicles do have slightly different finishes and as you say that you don’t have leather (like most other HSEs do) then maybe the smooth one is incorrect for your vehicle.
 
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