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Navigation Map Update available

187K views 493 replies 110 participants last post by  Tom456 
#1 ·
In a German LR Forum there is a discussion about an available update for the SD Navigation.
"Europe & Russia Version 26.1.9780."

Price 112 Euro, does anybody " heart about it.
Norbert
 
#402 ·
Can some one help a thicko out here?
I updated last night (8 inch screen with Database version 26.3.9908). As I only had 500m free on the card it asked me which maps I wanted to keep.
I wasn't sure if that meant that I had to tick the maps I wanted to update or tick the maps I didn't want to update.
I tried ticking the maps I did want to update and tried the satnav this morning. The satnav started way too quickly to suggest that it was doing anything and the maps look the same (I was hoping a few new roads that came in a year ago would be showing up). The database version is showing
28.4.10727 so either the latest update still has very out of date map data or what has happened is that it didn't update the maps I wanted.
Obviously if I had a bigger SD card around I would try formatting it and upload the maps to that but I don't. So has anyone else had the screen that asks, "tick which maps to keep" and know whether I should have NOT clicked the maps I wanted to update?

Stuart
 
#403 ·
Stuart

Yes the "what maps do you want to keep" confused me also yesterday, Initially I thought I don't want to keep any of the old ones so I unticked everything. It went through the motions, said it was successful so I cheerily went out to the car to try it, POI icons updated and a few other things but no maps whatsoever, all map data gone. (I wrote my previous post before I tried it in the car, whoops :oops: :oops: :lol:

Luckily after you pay your purchase is available whenever/forever on your In Control account.

So I logged in and made sure everything was ticked, it now told me there was not enough room on the SD card to download and install :x so I unticked Russia which was a biggish file, it then downloaded and installed all but Russia onto the SD card, checked on the Windows 10 computer file browser and all countries showing 'last modified' Oct 2019 so all was there but Russia. Put it into cars slot and it ran immediately with all but Russia showing any map data.

Took the SD card out and plugged into the computer, started In Control, logged in and additionally ticked only Russia. After a few minutes it installed only Russia so have the complete Europe and Russia working now. For me it was worth it as I had original 2014 map data and now 28.4.10727 which I believe is the last quarter of 2018.

Basically tick what countries you want installed, if programme complains SD card does not have the room for a full download and installation then untick a few countries and add them later.
 
#406 ·
mstrike said:
BobbyBox said:
I've noticed that the Mac version of the map updater tool does not work with MacOS Catalina as it is not 64bit.

BB
I have the same issue.
@BobbyBox did you manage to resolve the problem?
Not as such.
The mac map updater tool looks like it has not been updated since 11th March this year (using this location to download https://landrover.naviextras.com/web/mapupdater/downloadagent) So still not 64bit.
In the end I used Vmware Fusion to run windows 10 on the mac and successfully updated the maps using the PC version of the updater tool.
Its a bit convoluted as I don't own any PC hardware these days.

BB
 
G
#407 ·
Wife's Mazda MX5's mapping software (3 years free updates) is through a similar Mazda tool as the LR one via Naviextras.

She received an email 2 weeks ago advising her that the current Toolbox won't work with the latest Mac release and that a new Toolbox needs to be downloaded for Macs which had become available.

Another example of how JLR could learn about customer service from others.
 
#408 ·
sandbox said:
As DiscoDriver said above, you have to select "buy" for the new maps as they aren't free updates (hence why you don't see anything available when you check for updates). Updates is for things like speech updates etc and not the map data.

Incidentally, new map data 28.4.10727 is available using data from 2018 Q4. To avoid confusion, you'll have to select "buy" to get this.
So what is the current update price?
 
#409 ·
County said:
sandbox said:
As DiscoDriver said above, you have to select "buy" for the new maps as they aren't free updates (hence why you don't see anything available when you check for updates). Updates is for things like speech updates etc and not the map data.

Incidentally, new map data 28.4.10727 is available using data from 2018 Q4. To avoid confusion, you'll have to select "buy" to get this.
So what is the current update price?
£97 at end of October this year.
 
#412 ·
sandbox said:
As DiscoDriver said above, you have to select "buy" for the new maps as they aren't free updates (hence why you don't see anything available when you check for updates). Updates is for things like speech updates etc and not the map data.

Incidentally, new map data 28.4.10727 is available using data from 2018 Q4. To avoid confusion, you'll have to select "buy" to get this.
Hi, I'm also looking to update the map data via SD card. Can you tell me where you got this "latest release" information from please - I can't get any sense out of JLR or Naviextras. I want to update the latest maps but would hate to find out afterwards that there was another one due to be released.
 
#414 ·
How do I find out what map version I am currently running? In car I looked at system information in the Navigation menu and its numbering is way different from the Map I saw available for purchase in the Updater. When I click Update Map in the software it says none is available but if I click into the Buy/Redeem it shows one I can purchase. I just don't want to purchase it if that's the version I already have.

I went into the SD card files in Notepad to see if a version number was buried somewhere but I couldn't find it. We just bought this from a dealer so I don't know if they updated it before the sale or not.

Thanks!
Ryan
 
#415 ·
If you go to the inControl Touch navigation settings there is map info. Note the long version and compare with:

Latest maps Map of Europe & Russia

MAP VERSION DATE AVAILABLE (date of the data)

JLRNLIFC6EU;HMEEU2014Q1;20140828) (2014 Q1) Original ~2015
25.3.9550 Sept 2016 (2015 Q3)
26.1.9780 Feb 2017 (2016 Q1)
26.3.9908 June 2017 (2016 Q3)
27.1.10033 Sept 2018 (2017 Q1)
27.3.10292 Dec 2018 (2017 Q3)
28.1.10507 May 2019 (2018 Q1)
28.4.10727 Sept 2019 (2018 Q4)

There is always about a year gap between the map data and when it is available to buy.

You will almost certainly not have the latest version as dealers will not update the maps.

I would suggest that if you are using anything before 2016 to buy new maps but don't bother otherwise.

Going by previous predictions, a new version will be available in the next few months so up to you if you want to wait.
 
#416 ·
Speaking unofficially, I would be contacting Navteq/Here and asking them directly if they are still supporting this unit with future map updates.

Not that I'm suggesting for one minute that they will no longer be.......

https://landrover.navigation.com/cms/page.ContactUs/en_GB/LandRoverEMEA/GBP
 
#420 ·
Apologies - my list is for the European maps so your versions and dates will be different from my list. However yours appear to be the original maps (you can tell from the version string). So probably worth an update if you are having routing issues.

Unless the satnav system is internet connected then SD card maps will always be out of date no matter how new the car is (this is the same of any brand).
 
#422 ·
I complained that a new road, opened in early 2018, was not on my Sat Nav maps on a car delivered in late November 2018 and which I know was assembled in November 2018. Not sure I have exactly what you are referring to but my dealer carried out a free update of the maps early in January 2020.
 
#423 ·
anyone coming at this for the first time, theres an infuriating failure in the process that is not mentioned anywhere.

the first time you go to get a map at landrover.here.com , a map download tool is downloaded...not a problem. When you go to get the map a second time, the downloader is opened, and tells you you need to download to a USB device.

Sticking in a new USB drive, it says it has to be formatted to FAT32 and asks you if you want to do it, but when you click yes, it just falls over. No problem, just right click on the USB stick and format it yourself....except windows 10 no longer supports formatting to FAT32, only exFat or NTFS.

Look up solutions online and folks tell you to do it via a command prompt. But then you find that's been crippled by windows 10 to only support USB drives up to 32GB, not big enough for the latest map download !

And the downloader won't allow you to download to you hard drive, so that you can figure this all out later !

Anyhow, the solution is to download a utility that can do it. In my case I used guiformat-x64.exe, this is a windows program that does allow you to format drives of any size to fat32. You can find it here http://www.ridgecrop.demon.co.uk/index.htm?guiformat.htm . downloads at your own risk etc.

So whoever designed the map upgrading process, overlooked the fact that only supporting FAT32 on the USB drives, made it incompatible with the vast number of home PCs, once the download size passed 32GB.

Hope the above helps someone else coming at this for the first time with a windows10 system.

The actual download wasn't too bad, took about 1:40. However, given theres well over 700 files in the download, I'm guessing if they compressed, zipped, and then unzipped after download, it wold reduce the download time significantly.
 
#424 ·
I haven't had this problem. I just bought a new usb stick, put it in and downloaded. The only problem is that it needed a larger memory than specified - I think the site specifies 32GB but I had to use a 64GB stick. Have you tried just downloading and skipping the formatting bit?
 
#425 ·
Past master said:
I haven't had this problem. I just bought a new usb stick, put it in and downloaded. The only problem is that it needed a larger memory than specified - I think the site specifies 32GB but I had to use a 64GB stick. Have you tried just downloading and skipping the formatting bit?
won't allow download unless it detects the USB stick is FAT32
 
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