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Rear Disc replacement -- Brake maintenance Mode

29K views 36 replies 15 participants last post by  Comeinhandy 
#1 ·
I need to change the rear discs on my 2017MY discovery sport, I know the rear EPB ( electric parking brake) needs to be in the Maintenance mode, so the brake unit retracts so that the brake piston can be pushed in.

The stealers would use a computer but I think there is another procedure using the brake lever and throttle etc, but tried a few combinations of these that I found on the internet, but these and does not work for my year of car.

Any assistance would be greatly appreciated

Mike
 
#2 ·
er! Unless this is being done as a "performance upgrade" of some sort, is this not covered by the Warranty? more info needed from you perhaps?

P.S. Just noticed that you joined in 2016 and this is your first post, is it actually a 2017 car as stated.
 
#3 ·
Green Genie.
I am wanting to change the rear discs as they are quite badly corroded, I got in touch with my landrover dealer who are Stratstones of Newcastle and the service manager told me that this is a known fault, but no re-calls were issued, instead its called a "campaign" which means that they will do sod all, unless the customer complains, to which I was. Next he tells me the changing of there parts under warranty is only good up to 20000 miles and as my vehicle has 28500 miles, then they classed it as wear and tear.
I expressed my dislike of there customer service,in the most strongest terms, then he said we can change them for me, for about £380 however I suspect the total bill will more likely start with a 4.
I have now purchased all the parts using Land Rover genuine parts for about £ 156 so a saving on there prices, and an easy job to do once I get the EPB retracted, hence the request for information, to see if anybody else has done this job.
Mike
 
#4 ·
Mike,
The problem is with Stratstone as there are loads of posts on here regarding the work being carried out under warranty, even with high mileage. The thing to also mention is that they are noisy.
Had no probs with mine, booked in and courtesy car provided, there is quite a large post further down regarding brakes.
 
#5 ·
Mine are being replaced under warranty, and they admitted it was a known problem.
Car is only 18 months old and 20k on the clock!
How can they fob off a customer if it is a known problem?
Shouldn't appear in the spec of the car.... brakes are s@#t.... along with all the other known issues!!
 
#6 ·
Hi Mjj160 . I had mine replaced a few weeks ago and combined it for convenience with the 21,000m 2 yr service, it had 20,500 on it at the time. there was no charge for the brake discs, pads or related labour. I gather it is best to claim a grating noise is present when reporting the fault!
Complain very loudly but politely, This is a VERY well documented warranty replacement.,

Remember a "self fix" may well invalidate that warranty.
 
#7 ·
After reading everything on this forum and have taken some of its advise, I once again got in touch with Stratstone of Newcastle, but this time got in touch with the senior service manager, and explained the situation, he said the mileage on my car may be a problem
(28500) but he would pass my photos on to the warranty guy, for his decision. Since I had not heard anything back from them by 3:00 yesterday afternoon, I emailed them and asked them as to what progress had been made, and also enclosed a paragraph from the LR website to show to the warranty Guy
STANDARD MANUFACTURER'S WARRANTY
Your new Land Rover comes complete with the reassurance of an unlimited mileage, three-year manufacturer's warranty, providing free repairs and roadside assistance.

Therefore I said should not matter what the mileage is !!

Got an email back within 30mins asking me when I would like to book it in for the discs and pads to be changed as a warranty claim.
Just goes to show, do not be put off with there first comments and keep plugging away at them.

Thanks All
 
#8 ·
Glad to hear you have got it resolved finally mjj - my only disappointment is that a) Stratstone still represent JLR in some corners, although thankfully not many anymore, and b) that their appalling attitude towards customers still prevails.

You should NOT have to go through this dance whenever there is a known fault with your vehicle, particularly when it is still under warranty, and I would urge you to consider changing your dealer for future servicing and repairs.

All the best.
 
#9 ·
Hi all
Is there a way to release the electronic handbrake for the fit mechanic.
Disco is on for warranty work at present and also the back brakes but going by other rear brake posts it looks highly unlikely that they will change mine under warranty. I will argue but in the end will do them myself if I get no where.
Thanks
 
#10 ·
Not a wise thing to do but? put in N leave the engine running and you can do the job in less than one hour.
 
#11 ·
This is a warranty issue! Insist that your dealer deals with it, not you. I have recently had a third set (Original fit plus one previous change) of rear discs fitted due to out rim corrosion and although I do a lot of motorway miles, I am firm on the brakes when I need to be,
 
#14 ·
Hi Haggis
I've argued till im blue in the face with JLR and Taggarts, getting nowhere at the moment but sticking at it, some woman called Sid at JLR told myself and Taggarts they would replace the discs then done a u turn and said they never said it!!
By that point Taggarts had already told me they would get done, then phoned next day to also u turn!!
I've been told by JLR to go to ombudsman now, seems strange to advise this but I'll give it a go,
Happy days😡
 
#16 ·
Hi all
Just an update on the warranty issues. I have picked up the Disco all all issues have been sorted without any discussion. Yes even the back brakes...new discs and pads fitted.
Can't fault Edinburgh LR. They get a big thumbs up from me 👍
 
#17 ·
Or you could spend £150 on an iCarsoft diagnostic device that claims it will do it all for you, and re-calibrate the caliper to the new pads. If you don't do that it may apply too much pressure and stick, or wear out prematurely.
 
#18 ·
I've done 21000 miles and brake wear warning is on. Looks like rear pads. I didn't expect the warranty to cover what I considered wear and tear. So I didn't even bother asking and at £25 for a set of Mintex pads (my preferred choice) and £12 for the wear sensor I thought it easier and less time consuming to do myself without that much expense. 21000 is not that unusual when the car does a lot of short journeys and is left outside all the time. So discs corrode and corrosion causes more pad wear. Some may think 21000 miles a bit low, but while plenty of cars will do more, many will also be similar mileage under the same conditions.
I was looking out how to disable the EPB while changing the pads. The tip about leaving the car in neutral with EPB off is a good one and easy. I'm just off to try it now!
I'll report back how it goes....
 
#19 ·
I just changed the pads. Leaving the engine running in N and EPB off got annoying as the exhaust was too close to where I was working. The alternative I used was to turn off the EPB and then disconnect the plug to the EPB motor. Then it can't come back on! Then turned off engine. Had to remove EPB motor in order to wind back the spindle on the back of the caliper piston in order to push back in the piston. Easy enough. I'll eventually post a video to help others.
 
#22 ·
Surely its not a wise move to be jacking the car up under the towbar,? even temporarily. (assuming that you have one anyway!) Lifting the whole rear end of the car massively exceeds the limits recommended for it.
 
#23 ·
green genie said:
Surely its not a wise move to be jacking the car up under the towbar,? even temporarily. (assuming that you have one anyway!) Lifting the whole rear end of the car massively exceeds the limits recommended for it.
Since I installed the tow bar (see my other video on the same YouTube channel) then I can see how strong the tow bar is and how it is connected to the structural part of the body. It is fine to jack with this tow bar.
 
#24 ·
It may in your opinion be "O.K." to jack a car from a mid rear position on the tow bar. But to post this video and indirectly encourage others do likewise is extremely risky, there are designated lift points and other far more suitable alternatives. The saying "Be it on your head" might apply except it would not be your head it would be someone else"s. ( and yes I saw the stands placed later.)
I have many years experience as a an engineering instructor and mechanic, and this creates an extremely dangerous and unnecessary situation.
 
#25 ·
My DS has just had its first MOT (actually due 22.12.18) and already the rear brake discs were declared a 'fail' due to excessive corrosion. The pads had 4mm thickness and were replaced along with the discs. I approached JLR to claim on the car's three year warranty, which was declined due to 'wear and tear'. I have argued that the corrosion was not due to any wear as it appeared on the inside and therefore never came into contact with anything else!
Am I missing something here?
Gezza
DS HSE Lux MY2015 (65)
 
#26 ·
A surprising reason for a fail, assuming that they still functioned ok. Discs will always corrode as they are steel items exposed to the weather all the time, it will be all the worse if the car isn't used everyday to rub off the rust forming. Same on most cars. Warranty doesn't normally cover wear and tear items like brake pads and discs.
 
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